Global Computer Services
About
http://joeperezribas.com Providing copy writing for blogs, books, plus other
materials as needed per project. Will proofread written content for revision and
rewriting on the web.
Software install and system maintenance, Operating System (re)install,
virus protection, product solution, file sharing and security management, file
management, system maintenance and project management. Computer
purchase consultation with clients and individual lessons on software and
application use.
HTML coding, light Flash embedment, light Java, some graphic design, Word
Press designing with CSS coding. Have learned more about keyword focus
designing for SEO geared search to place my web sites in the highest ranking
position. This SEO tactic is to affect the domain name, title and content of
the landing pages of any site. Knowing the importance of this keyword based
search gives me more advantage to provide the needed skill to improve my
writing and be clear in what a business is wanting to accomplish.
Also provide remote access service with Team Viewer to clients for support on
Windows systems to help guide in the usage of Windows 7 / 10 and perform
systems maintenance with the goal of increasing performance to near 100%.
Advised clients to backup personal and private data securely to prevent any
lossage as needed either on a personally owned external drive or on the cloud
as needed. Offered third party softwares found on the Internet that are free but
can be purchased for a subscription. Gave tips and other tricks to computer
owners to educate them on various areas of Internet email (Gmail, MS Outlook
online), MS Office products (MS Word, Outlook, Power Point) to reduce the
concerns of mistakes or errors that are commonly done.
Details
Computer type
Desktop or laptop
Computer issue
No reviews (yet)
Frequently asked questions
What is your typical process for working with a new customer?
First contact and gather information on the issue to know how to assist and correct or refer to a local shop.
What education and/or training do you have that relates to your work?
CompTIA A+, over 10 years of technical support experience over the phone and onsite support. Remote support from computer.
Do you have a standard pricing system for your services? If so, please share the details here.
base price hourly is $50 hourly depending on complexity of issue. Most work is charged at a range from $25 to over $100 or more as time is needed to complete the work at hand.
How did you get started in this business?
Started doing this business when I have been asked questions regarding system issues for friends and family. Then, was given many contacts to help with consumer based systems focusing on maintenance and virus attacks, etc...
What types of customers have you worked with?
few business clients but mostly residential clients.
What advice would you give a customer looking to hire a pro in your area of expertise?
Do the research online if possible as much as needed prior to contacting a technician. Make a few calls or emails to inquire then, decide the best resolution for your source to rectify the problem with the system.
What questions should customers think through before talking to pros about their needs?
Do you know about this type of system? Have you worked with this type of situation before? What is your rate or charge? How long could this take to correct? How close are you in reference to my location?