Security Equipment Co.
Best of 2020
2 hires on HomeGuide
30 employees
32 years in business
About this pro
In 2018, we celebrated our 30 year anniversary serving the local community. Our Technicians are factory certified professionals in familiar lines such as Honda, Toro, Kubota, Lawn-Boy, Echo, Stihl, Gravely, ExMark and many more industry leading brands. We repair all makes and model lawn mowers, chainsaws and other outdoor power equipment.
To get the job done in a timely fashion, done right the first time and we want our customers to say we are great and fair.
Read more about this pro
Credentials
Baltimore, MD 21227
Email verified
Phone verified
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Understood the services that I needed.
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They were very friendly and helpful. I am a new home owner and Nelson, Ashley, and Gaylord walked me through proper operation and maintenance on my lawn mower. Thank you - 5 Star Service
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FAQs
What is your typical process for working with a new customer?
We greet our customers as they walk through our doors. We then direct you to the best department to help you out whether it be Parts, Service or Sales. If you need service or repairs, Ashley or Carol will help you best document the problem and then we work as a team to service your mower or get you the best estimate for repairs.
What education and/or training do you have that relates to your work?
We are Stihl Elite Certified with Gold Level Stihl Service Technicians on staff. Our small engine technicians and Service Manager hold many accrediations and certifications from some of the industries top-leading outdoor power equipment brands - Honda, Briggs & Stratton, Kawasaki, Toro, Kohler and many more.
Do you have a standard pricing system for your services? If so, please share the details here.
For walk-behind mowers, diagnostic charge $47.50 and service work $50 per hour. Generally residential walk-behind mowers will not exceed $100.00 in labor.
How did you get started in this business?
30 Years ago, Thomas Drescher purchased Security Equipment Company located in Halethorpe, MD. We have grown from 2 major manufacturer lines Ford and Alamo to selling over 30 different brands and we service all makes and models of equipment.
What types of customers have you worked with?
We work with local homeowners as well as those homeowners with acreage. We also service local municipalites, landscaping companies, construction companies.
Describe a recent event you are fond of.
We recently fabricated the first Finn Bark Blower onto a CAM trailer. This was the first ever built in the United States.
What advice would you give a customer looking to hire a pro in your area of expertise?
Make sure you are dealing with a reputable company. With Outdoor Power Equipment, Safety should always be the #1 priority.
What questions should customers think through before talking to pros about their needs?
Know the value of your equipment before having major repair work completed. We do realize that there are still some very centimental pieces of equipment that our customers own, we want to make sure we are doing right by you in providing honest and fair priced work. Sometimes repairs will exceed the value of purchasing a new piece of equipment. This is a good time to talk to our sales department and see how they can help you.