What is your typical process for working with a new customer?
In our initial conversation, we would like to first, gather their landscaping history. We then want to hear what their expectations are of us, both for the present as well as for the future. Once the basic plan is laid out, we set a time frame to begin the job.
What education and/or training do you have that relates to your work?
We bring 13 years experience and knowledge to the table. We are H.I.C. Licensed, and insured, trained to do hard-scaping, and CT applicators pesticide licensed.
Do you have a standard pricing system for your service? If so, please share the details here.
We survey our surrounding company prices to ensure we offer a competitive price that fits the market. Mowing is based off of acreage, mulching is based off of square footage. Pruning and miscellaneous maintenance is based off of hourly rates.
How did you get started doing this type of work?
I began working for landscaping companies right out of the military, and have never looked back. This is what we enjoy doing doing, and what we are good at doing.
What types of customers have you worked with?
There is no "bad" customer. You bring the expectations & work, and we get the job done. We work both with residential neighborhoods as well as commercial properties, and treat every job the same.
Describe a recent project you are fond of. How long did it take?
We recently signed a contract with a large commercial account that was not maintained over the course of the last year. Being a part of the physical transformation was amazing, and made all the hours and hard-work worth every second.
What advice would you give a customer looking to hire a provider in your area of work?
I would tell a customer looking to hire a provider in our area to get multiple quotes. Do your homework, and read the reviews. The best compliment is someone going out of their way to say something nice about a job you've done.
What questions should customers think through before talking to professionals about their project?
Some questions to consider before speaking with professionals would be, what is your budget for the job you desire? Do you have a clear picture of what you are looking for, and what time frames can you make available for professionals to get the task completed. It is acceptable to ask for advice; we are the professionals, after all.