Computers-Us-Us, Inc.
3 employees
About this pro
Computer repair, hardware and software installation services. Virus detection and removal. Computer sales & service / upgrades, network configuration, server sales, configuration and installation. Network cabling. Data backup services. We service PC & Mac platforms We are a Dell solution provider. Wwe custom build computers for you r aplication or sell brand name, your preference. No charge for travel to customer location within 50 miles.
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Credentials
Manorville, NY 11949
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FAQs
What is your typical process for working with a new customer?
Spent 5 or 10 minutes with customer to diagnose problem and discuss course of action for problem resolution
What education and/or training do you have that relates to your work?
I have 27 years in the computer industry , troubleshooting, diagnosing and repairing computer hardware and software problems
Do you have a standard pricing system for your services? If so, please share the details here.
Residential customers are charged a $75.00 hourly rate plus parts. Business customers are charged a $100.00 hourly rate plus parts. The is no charge for travel within a 50 mile radius
How did you get started in this business?
I have worked I have worked in the computer field for many years and found my skills under utilized so I decided to open my own computer consulting business
What types of customers have you worked with?
I have worked with residential and business customers as well as Point Of Sale retail businesses
Describe a recent event you are fond of.
I was able to recover data from a defective hard drive for a client that had critical data they needed and had no backup in place
What advice would you give a customer looking to hire a pro in your area of expertise?
Ask them about their experience in computer repair and ask for references from prior customers
What questions should customers think through before talking to pros about their needs?
They should be able to describe the problem they are having as well as writing down any error messages they receive which will assist in diagnosing the problem they are having