About
The thing I enjoy about my job; is I get to make a friend, as well as a repeat customer by letting my work do the talking, though my attention to details and craftsmanship.
Highlights
Photos and videos
Reviews
Diane B.
Frequently asked questions
What is your typical process for working with a new customer?
I strive to listen during our conversation looking to get the small details that project owner really wants completed.
What education and/or training do you have that relates to your work?
Trained, certified & tested in the following: (all hands-on experienced)
Antimicrobial Odor specialist
Water, Smoke & Fire Damage Restoration;
Carpet -- Install, Repair & Replacement,
Oriental Rug Cleaning Specialist;
Lead- Paint Certified;
Wood Floors-- Install, Repair & Refurbish/Refinish; Garden & Lawn care service;
Hard Surface care -- Strip, wax & burnish;
Senior Carpet Inspector;
Certified Acrylic Bath Installer;
Do you have a standard pricing system for your services? If so, please share the details here.
Staying within the service norm pricing; making sure all details of the project are covered correctly
How did you get started in this business?
Necessanity; I was un-employed just out of college.
Landed a service contract with a property management company that had 300+ rental properties, we handled everything under the roof.
What types of customers have you worked with?
Residential clients --Mostly women
Commercial -- mostly chains (Village Inns, Payless Shoes, Holiday Inn ....etc.
Goverment -- Air Force Academy
Describe a recent event you are fond of.
I replaced a vinyl floor for a lady who was waiting for movers to removed washer/ dryer for this install as agreed, they were giving her the run around, she was worried I wouldn't do the install.
I removed the appliances installed the floor and replaced the appliances, for the same agreed price.
It was worth the SMILE.
What advice would you give a customer looking to hire a pro in your area of expertise?
Are they asking questions for your details?
Are they answering the questions you asked; so that you understand what they're saying
What questions should customers think through before talking to pros about their needs?
Budget for project?
Time allowed for completing project?
Areas affected by project.
Design, drawings, pictures and thoughts which inspired the project.