All-N-One Cleaning & Home Services
About
'All-N-One' Cleaning & Home Services is where all your needs can be handled 'All-N-One' call. 'All-N-One' is Owned & Operated by Cathy Smith. She has been serving the Palm Springs area since 1999 when she first worked for a Commercial Cleaning Company that was contracted to clean The Palm Springs Tram. Cathy has experience with both Residential & Commercial Properties. She has had the pleasure of working with World-known Interior Designers & Decorators, as well as, other influential clientele. Cathy believes that her small home-based business keeps her closer to her clients and provides more Individuality, Uniqueness, and Customized Projects. 'All-N-One' is always looking for ways to better serve its Desert Community and it's residents. Customer Service is always #1. You can feel safe in knowing that your privacy and confidentiality are very important and we make every effort to respect and handle any 'Special Needs' or requests you may have. 'All-N-One' offers many services to its clientele and provides the highest quality of work.
All-N-One Cleaning & Home Services invites you to call for your FREE Estimate or In-Home Interview.
Nights & Weekend appointments are available upon request.
All-N-One' is a small Home-based Business. Cathy believes this helps build the Individuality & Uniqueness of her relationships with her clients and their projects. Great Customer Service & Satisfaction are always most important with respect given to each clients privacy & confidentiality. We offer many types of Cleaning Services to our clients and have created a couple concepts of our own. These unique services have proven to be very beneficial to several of the deserts residents in the past 3 years.
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Frequently asked questions
What is your typical process for working with a new customer?
I will ask questions regarding their home. Inquire about what they want to be accomplished and ask what kind of price or budget are they looking at. These questions vary according to the type of job.
What education and/or training do you have that relates to your work?
I've been cleaning in the desert since 1999 when I relocated here. I worked for a Commercial Cleaning Co. that was contracted to clean offices & homes. My first job was in Palm Springs cleaning The Palm Springs Tram. I've worked with World-known Interior Designers & Decorators, as well as, Contractors, Realtors, Business Owners, Property Managers, and others.... I received a Certificate in Customer Service at Mnt. San Jacinto College.
Do you have a standard pricing system for your services? If so, please share the details here.
The typical Cleaning job will vary from $20-30 an hour. However, every job varies according to exactly what the client is needing to be accomplished in their home at the time. For these reasons, I like to suggest a FREE In-Home Estimate or FREE Home Interview. This will assist me in giving a much more accurate price range for the job being performed.
How did you get started in this business?
I've always been very organised and had a huge attention to detail when I was young. I was taught by a friend how to clean and it was also assigned to me as a chore I had to complete before I was able to go outside and play. So it's definitely an instilled craft that I've learned to love and use to enhance certain creativity in specific types of jobs.
What types of customers have you worked with?
I've worked for Business Owners, Property Managers, Realtors, Vacation Rental Owners, and have seen and assisted Decorators and Designers that have been featured in many popular magazines.
Describe a recent project you are fond of.
I am fond of all my jobs. If I didn't like the jobs I was on I wouldn't have done them at all. My most favorite are the ones where I'm allowed to be creative and use a little of my style when putting things together for a client. Having a client that hands you the keys and says, "OK, Do what you do!" and then leaves me to clean, create, organise, set-up and make like a picture.... Those are the jobs that make me weak at the knees with excitement.
What advice would you give a customer looking to hire a pro in your area of expertise?
Make a list of specific things you DO and DON'T want done. A time frame you want the job done in. A budget for the job. And some specific details regarding your home. Look at several different companies and/or people. DO YOUR RESEARCH!! Keep an open mind to things but make sure you've set boundaries.
What questions should customers think through before talking to pros about their needs?
Their MAIN GOAL. What do they want accomplished. How much time do they have?