MacVolks Inc.
About
macVolks, Inc. is an Apple Authorized Service Provider and member of the Apple Consultants Network (ACN), located in Concord, California. Accredited by the Better Business Bureau (BBB) with an A+ rating, macVolks offers a dynamic range of services and will travel (after COVID 19) all over the San Francisco Bay Area supporting a range of clientele - from Fortune 500 Companies to Mom and Pop with their first iMac.
macVolks, Inc. was originally founded in 1990 on the idea that good help can be hard to find, when it really shouldn't be. We believe that you should be treated honestly and fairly, because that's how we like to be treated, too!
What's in a name...
When macVolks, Inc. first started over 30 years ago, our service calls and repairs were originally performed out of a Volkswagen camper van - complete with service parts and a soldering iron! Although we don't drive the camper vans anymore, we still offer the same honest and reliable service (perhaps even more reliable, as we no longer have the VW camper vans). ;)
We are Macintosh people or folk, or “volks” which is how we became macVolks!
We are Macintosh people or folk, or “volks” which is how we became macVolks! Check us out at www.macvolks.com
What we are not...
Now that you know who and what we are, you should know what we're not. We are not a retail store, meaning that we do not sell new Apple computers, products, or accessories (we recommend visiting an Apple Store or going through an Apple Authorized Reseller for that). We also do not repair iPhones at this time, but can assist with recovering your data from your iOS device, if it’s not currently backed up to iCloud.
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All of our technicians are Apple Certified Mac Technicians. We stay up-to-date with the latest Apple products releases and are certified to work on every Apple computer currently available. Is your machine seven years old or older? Not a problem! We love legacy machines!
Do you want to learn more about your computer system and what it can do? We offer one-on-one tutorials that go at your own pace!
macVolks, Inc. is proud to be serving the Apple Community in the San Francisco Bay Area for over the last 30 years. We look forward to continuing that service and support for many more years to come! Click here to read some of our customer reviews and testimonials.
Highlights
Photos and videos
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Frequently asked questions
What is your typical process for working with a new customer?
Clients find us through the Apple Support website or our website or through happy clients we have helped. A new client can call us, or email us at [email protected], or through our website.
What education and/or training do you have that relates to your work?
We are constantly taking exams and certifying for repairing the new computers, and learning best practices for safety. This constant education keeps all of our Apple Authorized technicians excited and knowledgable. We only hire people who enjoy helping others and are good listeners!
Do you have a standard pricing system for your services? If so, please share the details here.
Yes, we have detailed listings on our website regarding our offerings and services: www.macvolks.com
How did you get started in this business?
When macVolks, Inc. first started over 30 years ago, our service calls and repairs were originally performed out of a Volkswagen camper van - complete with service parts and a soldering iron! Although we don't drive the camper vans anymore, we still offer the same honest and reliable service (perhaps even more reliable, as we no longer have the VW camper vans). ;)
We are Macintosh people or folk, or “volks” which is how we became macVolks!
What types of customers have you worked with?
From Fortune 500 to Frank & Judy’s family room, macVolks has the project management experience to help you be more productive and keep your system secure.
Describe a recent event you are fond of.
We have been honored to help all of the people working at home, setting up VPNs so they can connect to their office. We have been honored to help the families who need computers repaired now so that their children can maintain their education and grandparents can connect with loved ones. We are honored to help the nurses and doctors that need heightened network security and data recovered. We are very grateful to help.