Flooronline.com Inc
About
In business 25 years, very knowagable about product and installation. We do anything related to hardwood floor. Install, sand, refinish, repair. We have a nice showroom packed with outstanding products i.e wide plank Oak, Maple, Hickory, Walnut and Exotics in solid and engineered. Also do lots of Tenant Improvement in commercial and lost of residential and commercial broadloom carpet and carpet tile as well as commericial and residental luxury vinyl tile click format that floats. We service San Francisco, Marin, Napa and Sonoma counties.
Highlights
No reviews (yet)
Frequently asked questions
What is your typical process for working with a new customer?
I visit the home or business to measure and check out the sub floor, stairs, trim, base board. Also need access for demolition, loading new material, access to power, appliance situation and where furniture must be moved so we can work in the space. After we look at the space then I can recommend the best product based on buget, the house and color and porduct the customer had in mind. We do moisure checks and inspect the crawl space. Once the old floorcovering is removed we inspect the concrete or plywood sub floor. The sub floor MUST be clean, level and dry to proceed
What education and/or training do you have that relates to your work?
25 years in the trade, NWFA trained, many mill tours all over North America. Also have a BA and Masters degrees from University of Washington and University of Puget Sound.
Do you have a standard pricing system for your services? If so, please share the details here.
Too many variables but hardwood price installed run $12 to $20 per square foot for most product. Carpet runs from $25 to $75 per yard broadloom and carpet tile and LVT runs $5.00 to $8.00 per square foot installed. This price does not include, demolition, dump, sub floor repair, base board and trim molding.
How did you get started in this business?
Worked for General Contarctor and we started a floor business to install the GC floor needs. We expanded the service to other GC and home owners.
What types of customers have you worked with?
Mostly home owners but also Realtors, Designers, RE Developers and property managers. We have done work for many large comanies i.e. Macy's, TD Ameritrade, At & T, American Medical Response, Fidelity Invesments, La Boulange and San Francisco Mint.
Describe a recent event you are fond of.
We repaired and sanded a Mill Valley property owned by NBC news anchor. the GC abandond the job so we worked directly with the client to make sure they got back into their home fast.
What advice would you give a customer looking to hire a company in your area of expertise?
Look for expeienced vendors with good track records and testamonials to back up their install skills. To make the business sucessfull the owner must also have strong business and accounting skills. That usually comes with a collage education.
What questions should customers think through before talking to companies about their needs?
Vendor must have a license, insurance, track record and a showroom so you can come look at and pick out product.