Fox Technologies LLC
About
Firstly I'm an epitome of customer service! I like to ensure all the needs and deliverables are met. I break down the issue so you understand it in its entirety. With 17 years of hands on experience there's isn't a problem to big or to small. As a veteran I take pride in everything I do. I stay current on technology by reading and practicing (maintaining my own environment)
The best part of my job is that I can take a customers frown and turn it upside down! I'm passionate about math and puzzles! That's all technology is- a bunch of pieces (1's & 0's) place together. I love that I can make technology easy to understand for anyone!
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Frequently asked questions
What is your typical process for working with a new customer?
My process involves a phone screening to get details about what you need. Once the discovery is done then a quote sent with services and explanation. Once the quote is accepted and payment received then we schedule the service (which can be onsite or remote).
What education and/or training do you have that relates to your work?
I have a 4 year degree B.S. Computer information technology. I have 17 years experience 10 of those in military service.
Do you have a standard pricing system for your services? If so, please share the details here.
Yes my prices are standard and are very comparable with the current market.
How did you get started in this business?
I started my business after a recession to give home users access to quality computer services, repair and education without all the hassle
What types of customers have you worked with?
I have touch technology in a lot of industries ranging from home users, to small to medium size businesses, federal government and education.