Basics-n-Beyond
About
As San Diego County's only Premium Apple Authorized Service Provider, we strive to make and maintain our customers' Apple product experience the best it can be. From all levels of repair to upgrades and maintenance, Basics-n-Beyond uses only the highest quality Apple components for our repairs.
If you're looking for help identifying or solving a problem with your Mac or iOS device, Basics-n-Beyond is here to help. We handle warranty work for Apple, as well as out of warranty repairs and upgrades.
Vsit us in the Forum shopping center in Carlsbad or www.basicsnbeyond.com
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Frequently asked questions
What is your typical process for working with a new customer?
During the pandemic, we operate with a touchless interaction between customers and staff. Our socially distanced device exchange at our table at the door helps protect both sides, while allowing for a comfortable dialog to get your Apple device checked in or picked up.
What education and/or training do you have that relates to your work?
All of our technicians are Apple certified with several years of experience in the field.
What types of customers have you worked with?
From helping individuals with a cracked iPhone screen to management of Apple infrastructure in IT systems for large corporations, Basics-n-Beyond works with all owners of Apple products to ensure the highest level of satisfaction.
What advice would you give a customer looking to hire a pro in your area of expertise?
If you're looking to have an Apple product repaired, be sure it is from an Apple Authorized Service Provider, using Apple parts (not low quality knock-offs) and trained in how to properly repair Apple products.