You First Tech
1 employee
18 years in business
About this pro
BA degree (Business Administration Computer Information Systems) - CSUDH
Tech support since 1997
I live and breath this stuff and can explain it all to you in a language you'll understand and I'll try to break it down financially as clearly as possible.
The challenge of solving issue's for my customers is evnigorating and gratifying.
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Credentials
Torrance, CA 90501
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FAQs
What is your typical process for working with a new customer?
For new customers, we ascertain what the problem is, provide a quote prior to the work when the computer is dropped off. When we go onsite, there is a 1 hour minimum charge for all visits.
What education and/or training do you have that relates to your work?
20 + Years of computer repair experience on the job working for local South Bay companies. Software and hardware servicing on a daily basis and on weekends I earned a BA degree from Cal State Dominguez Hills in Business Administration with a focus in Computer Information Systems as well as an AS from El Camino College. I’ve also received certificates working in software programs
Do you have a standard pricing system for your services? If so, please share the details here.
Onsite hourly rate is $70 per hour with a 1 hour minimum (if your within 10 miles of our location)
If dropping off your computer, the price is $60 per hour
How did you get started in this business?
Established in 2004.
Computer repair since 1997. BS degree in Computer Information Systems and over 20+ years on the job technical knowledge. After years of fixing, rebuilding and servicing computers including networks and all things computer related; I've started off on my own and my business client list has grown ever since with consistent repeat customer business. We service small business customers as well as home; both onsite and drop. Visit my website for customer testimonials including contact information in case you have any questions at all about services I've supplied over the years. Windows and Apple/MAC support for both software and hardware issues or interests you might have. We can build it, install it, secure it and service all your computing needs. Happy to say, were up to 990 business and home customers as of 2017
What types of customers have you worked with?
We work with business's and homes in all facets.
What advice would you give a customer looking to hire a pro in your area of expertise?
I'd advise you to look for experience and a college education in the field, at least 10 years of on the job daily experience.
What questions should customers think through before talking to pros about their needs?
Is it cost effective to repair?
What are my options?