House Call Computer Service

House Call Computer Service

5.0 (1)
1 employee
17 years in business

About this pro

I have over 30 years of exerience as an IT professional. I have had my own business for 16 years in San Clemente. I have lots of experience in hardware and software problems. Honesty is very important to me. I make recommendations based on what is best for you, not what makes me the most money. My website is www.housecall-pc.org

I enjoy helping people. I enjoy computer repair and the variety of computer problems I work on. I like complex problems that challenge me. I like that computer technology is always changing and that I am always learning.

Read more about this pro


Credentials

San Clemente, CA 92672
Email verified
Phone verified

1 Review

5.0

  • Christina Williams

    John is prompt, reliable and will have your computer fixed effectively. You won't be disappointed if you call him.



FAQs


What is your typical process for working with a new customer?

The customer tells what there problem is. Usually I can give a quote immediatly. Some calls require me to see the computer and determine the problem.


What education and/or training do you have that relates to your work?

I have a 2 year degree from a technical college in electronics repair.

I have over 25 years of experience in information technology.


Do you have a standard pricing system for your services? If so, please share the details here.

My time is $75 an hour. After one hour my time is billed in 20 minute segments.


How did you get started in this business?

I went to electronics school and graduated with degree in electronics. I decided to pursue computer repair and I have been learning as computer technology has been changing over the last 25 years.


What types of customers have you worked with?

I work with business's home business's and home residential computer repair customers.


Describe a recent project you are fond of.

Someone called me with a dead laptop. We discussed the cost of fixing the old laptop. The customer decided it would be better to buy a new laptop. I removed the hard drive from the dead laptop and copied all the data to an external hard drive. The customer asked for recommendations on a new laptop. Since they were pretty handy with computers they purchased the new laptop and copied their data to the new PC. I could have purchased the new PC and copied the data to new PC if they needed it.


What advice would you give a customer looking to hire a pro in your area of expertise?

It's hard to pick someone since everyone says their competent and most people usually have some good reviews. Asking how long they have been doing their job can be helpful.


What questions should customers think through before talking to pros about their needs?

Sometimes repairs cost enough money that a new PC could be a better choice. If cost $300 to fix a five year old PC and $500 for a new PC. The new PC is more expensive but it is unlikely to need major repairs for years. The five year old PC could have other expensive problems within a year or two so it's a gamble to fix the old PC.


Services offered