About
I'm Michelle owner, of Bright & Sparkly Cleaning Service. I'm proud to provide excellent service since 2013
Dependable and Consistent Cleanings that bring our clients an excellent experience.
Providing excellence in every service with a consistent quality clean you deserve. We solo clean on all our recurring client's homes. You get the same cleaner each time. This way your cleaning tech and you get to know each other and they become familiar with how you like certain things done. We have put in place procedures to ensure your and our cleaning techs, health, and safety. Gloves, masks, and shoes are put on when entering your home or business. Each cleaning tech disinfects the equipment and supplies between each job. We use the rule of 3 to ensure proper cleaning of your home. Giving you excellent customer service and cleaning you can trust is our priority
I enjoy making things shine and smell clean. It's nice when a client says thank you and is truly happy with the service provided. My clients become like family that I care for by giving them the best service possible.
I'm also proud to partner with Cleaning For A Reason helping cancer patients during the battle of their life. We provide at no charge to the client 2 free cleanings. It is nice to bring smiles and hope during this time.
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Frequently asked questions
What is your typical process for working with a new customer?
I like to schedule a walkthrough to see the home meet the customer. Find out what their desires and needs are. I will customize to their needs. Scheduling can also be done through this app. I find that it is easier to speak personally to and you find the right time slot. I am flexible life can be busy and not always is a walkthrough before convenient. I like to make things simple when possible.
What education and/or training do you have that relates to your work?
Member of Cleaning Business Fundamental and Cleaning For A Reason, OSHA online training for cleaners and GBAC
Do you have a standard pricing system for your services? If so, please share the details here.
There is an hourly rate for the first cleaning, monthly and anytime cleanings. Discounts/flat rates are given to clients on a regular cleaning schedule.
How did you get started in this business?
Needed work started by going to business washing their store front windows and doors. My first regular job was a little deli where i did the tables, chairs, wipe down the salt, pepper and condements, cleaned the bathroom and did the dishes twice a week.
What types of customers have you worked with?
All types some that need lots of services and other just need a quick clean. I have a deli and have done offices, small apartments to 5000 sqr foot homes
What advice would you give a customer looking to hire a pro in your area of expertise?
FInd out whats included in their standard cleaning. We include basebards, window tracks and sills and offer everything even laundry.
What questions should customers think through before talking to pros about their needs?
What do they really want from a cleaning service? What do they expect from the service? We feel that a consistent cleaning with dependable to bring customers great quality