Douglass Telecom
About
I provide one on one customer service explained in non jargon ways so everyone gets it! I have about twenty years experience from both military and civilian IT systems and platforms! Proficient in both Mac and Windows platforms!
Highlights
No reviews (yet)
Frequently asked questions
What is your typical process for working with a new customer?
I sit down and get to know the customer and the issue at hand. Oftentimes the solution is best handled by just listening and paying 100% full attention.
What education and/or training do you have that relates to your work?
B.S. Computer Science/Networking
A+ certification
Do you have a standard pricing system for your services? If so, please share the details here.
Not as of yet prices are flexible and based on situation.
How did you get started in this business?
Just a passin for fixing technology and helping people.
What types of customers have you worked with?
Small/medium sized/large corporations and individual customer base.
Describe a recent project you are fond of.
I rebuilt a local Dry cleaning whole entire operation from front to back!
What advice would you give a customer looking to hire a pro in your area of expertise?
Ask how do you determine what the issue is?
What questions should customers think through before talking to pros about their needs?
Ask about time frame and a general map of how services will be performed!