If you’re not winning the war with technology, Personal Care Tech is here to help! We provide a wide variety of technical services but we have a different perspective than most tech support companies. We do NOT believe we are here to support technology, we are here to support the people using technology. Diagnosing a failing piece of equipment (PC, Mac, SmartPhone, etc.) is only part of the equation. A total solution requires understanding your needs – not just fixing the equipment, but helping implement tools and procedures you might not even realize are available to you!
Computers are our thing, they shouldn’t have to be yours. We provide the service and support you need, without all the technical jargon. We help you to understand the solutions we provide in a user-friendly and comprehensive way.
That philosophy is at the heart of how we support our customers.
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Our priority with every new customer is to get to know the person before we start to address the technical issues. We want to understand the relationship and level of comfort with the technology they are struggling with. Then we can dive into specific issues because a correct solution can't happen until we have a correct understanding of the problem. We know the best solution is the one the customer is most comfortable with.