Personal Care Tech Solutions
About
If you’re not winning the war with technology, Personal Care Tech is here to help! We provide a wide variety of technical services but we have a different perspective than most tech support companies. We do NOT believe we are here to support technology, we are here to support the people using technology. Diagnosing a failing piece of equipment (PC, Mac, SmartPhone, etc.) is only part of the equation. A total solution requires understanding your needs – not just fixing the equipment, but helping implement tools and procedures you might not even realize are available to you!
Our Mission
Helping regular people cope with technology designed by geeks.
Making technology work for you, not the other way around.
Using innovative tools like state of the art diagnostics and remote support.
Keeping your computing experience safe and secure
Protecting and preserving the valuable data on your system
Our Philosophy
Computers are our thing, they shouldn’t have to be yours. We provide the service and support you need, without all the technical jargon. We help you to understand the solutions we provide in a user-friendly and comprehensive way.
We Don’t Speak Geek!
That philosophy is at the heart of how we support our customers.
Highlights
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Frequently asked questions
What is your typical process for working with a new customer?
Our priority with every new customer is to get to know the person before we start to address the technical issues. We want to understand the relationship and level of comfort with the technology they are struggling with. Then we can dive into specific issues because a correct solution can't happen until we have a correct understanding of the problem. We know the best solution is the one the customer is most comfortable with.