Crazy Dog Technical Service
About
Our canine companions may not know the difference between Apple, ASUS, Android or Dell, but our staff average is 20 years of experience per field engineer. We support all major Operating Systems; including Android, iOS, Linux and Microsoft.
A+ Certification from CompTIA means we know how to repair hardware from ASUS to XYZEL, and everything in between. Printers, Servers and Networking equipment can't throw anything at our techs they haven't seen before.
You can be confident that CRAZY DOG can effectively service all of your technical needs from Gilbert to Goodyear and from Cave Creek to Chandler. Where ever you are CRAZY DOG has you covered.
Industry Recognized
Our Techs hold MICROSOFT and COMPTIA A+ certifications to prove that they know how to troubleshoot and repair your equipment.
Computer Care
We live to fix whatever you have that is broken. We repair all brands and models of computers you might own.
Network Repair
Need a computer in a new room? Or extend the WiFi throughout the whole office? Maybe you just found your next store-front. We've got you covered!
Cross-Platform Support
Got a business that keeps you busy? Need someone to help co-ordinate phone, data, web, Wi-Fi, Security and E-mail? We can help!
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Frequently asked questions
What is your typical process for working with a new customer?
Once basic phone / email troubleshooting is completed, then an appointment is made for an On-Site or Remote Online appointment. Average support call range from a one-hour minimum up to 2.5 hours.
What education and/or training do you have that relates to your work?
Educational support includes Wireless Security, Malware protection and avoidance, Email precations, Computing on the road & Identity Protection.
Do you have a standard pricing system for your services? If so, please share the details here.
Home service starts at $79 per hour with a one-hour minimum. Home-based business and commercial service starts at $99 per hour with a one-hour minimum.
Every On-Site or Remote Online appointment includes a travel charge or remote access fee of $15.
How did you get started in this business?
Picking business names late at night is usually a recipe for disaster, but on Labor Day weekend in 2005, things worked out pretty good for us. Tech people will tell you that night-time is the right time for some creative ideas to percolate up to the surface and that is just what happened: Our own crazy dog's started barking at each other while domain name ideas were bounced back and forth. The comment was made, "Why won't those crazy dogs be quiet?"
You can trust Crazy Dog to make you a priority in our work-day. Your problems become our problems and we won't stop until we have an acceptable solution planned out to fit your needs.
What types of customers have you worked with?
CRAZY DOG has supported businesses from 1000+ employees all the way to Sole Proprietors. We currently focus on businesses from 1 to 25 computer users and residential users with or without a Home-Based business.
What advice would you give a customer looking to hire a pro in your area of expertise?
Know that professional service people live on YOUR referrals. They must be dedicated to the solution that works best for you, hoping to earn your trust. We at Crazy Dog want to build a relationship with each customer, just like the old-time country doctor who made house-calls. We have been barking this same message for almost 100 dog-years, and we plan to do so for another 100.
What questions should customers think through before talking to pros about their needs?
Do not be afraid to ask about a professional's experience in respect to your needs.