Ranger Heating & Cooling
About
At Ranger Heating & Cooling, we are committed to providing up-front pricing and professional service that is guaranteed to exceed our customers’ expectations. Ranger Heating & Cooling is the premier heating and air conditioning company your friends and neighbors throughout the Puget Sound count on. We offer a lifetime workmanship warranty, a great referral program, uniformed and drug-free (not just drug-tested) technicians, and offer the best equipment and accessories on the market.
Specialties
Work needed
Type of heating system
Heating system power
Heating system location
Total square footage of property
Building height
Property type
Photos and videos
No reviews (yet)
Frequently asked questions
What is your typical process for working with a new customer?
Once a customer calls, emails, or texts into our office, one of our dispatchers will coordinate a service technician (repairs or maintenance) or a design consultant (new or replacement equipment) to come out for an on-site visit. When necessary, we can give a proposal (generally with 95% accuracy) for new equipment with some information aquired through our "green appointment" process without even stepping foot onto the property. Once our customer chooses their equipment, with some help from our design consultant, the installation is scheduled and can generally take place as soon as a week to as far out as eight weeks, depending on the time of year.
What education and/or training do you have that relates to your work?
PTCS (Performance Tested Comfort Systems), AHRI (Air-Conditioning, Heating, & Refrigeration Institute), NATE (North American Technician Excellence, EPA Universal Refrigerant Certifications, TCS (Trane Comfort Specialist).
Do you have a standard pricing system for your services? If so, please share the details here.
We use a pricing program that is 1) consistent year around, 2) based on labor and equipment, not on "sizing up a customer", 3) is al a carte, so every customer gets a custom price to fit their needs exactly, and 4) provides confidence that referrals will be treated with equal respect and pricing.
How did you get started in this business?
My grandfather started his first HVAC company (oil furnaces and oil delivery) in 1955 in Federal Way (Miller Heating and Oil), right on Pacific Highway (about 15 years before I-5 was opened). While the company names have changed as have the business, HVAC has been in the family blood for 65 years and three generations.
What advice would you give a customer looking to hire a pro in your area of expertise?
Make sure you're comfortable with the contractor- even more importantly than the equipment they're selling. You might be able to get one quote, you might need 10. Find a contractor that you're comfortable with and that has good reviews. Less than 4 stars is something to be leary of, 5 stars means only family members have rated the company- no one is perfect.
What questions should customers think through before talking to pros about their needs?
How long will I live in my home?
Do I have any hot or cold spots in my home?
How is the insulation in my attic and in my floor (my home's ability to keep heat once it's distributed)?
Am I looking for value or price? Lowest price generally means something is missing (maybe to be charged later), corners migth be cut, different equipment may be used, or best practices aren't followed. Find a contractor that offers the best value, not just the lowest price.
Do I want cooling? Humidity control? Advanced air filtration for better indoor air quality?
Do I want monthly payments (that, in many cases, can be offset with utility savings or pay upfront?