REDI Of Virginia LLC
Veteran Owned Business
General repairs, Renovations, Wood and Composite Decks
Professional design services
Cost plus pricing save 15%+
Frequently asked questions
What is your typical process for working with a new customer?
We want to build a relationship and be sure we are a good fit. Getting to know our customer more than just as a job. The customer needs to know we 'hear' them. What they want, their priorities, goals and expectations. Learning the dynamics of working with our customer and their work and personal considerations.
What education and/or training do you have that relates to your work?
Do you have a standard pricing system for your services? If so, please share the details here.
We use industry accepted estimating programs. This provides for more accuracy in materials, time and labor costs.
How did you get started in this business?
I was looking for a profession that would be gratifying, contribute to the community and provide a means for young people get the mentoring necessary to grow.
What types of customers have you worked with?
Our customer base comes from all different backgrounds.
Describe a recent event you are fond of.
A young couple were venturing out to expand their growing business. They had the ambition and drive, but needed someone to trust to get them where they wanted to go. Our Project Management services gave them what they needed. We work from a fiduciary basis. We work for you to ensure your best interests are the priority. This couple got what they wanted for themselves and their future.
What advice would you give a customer looking to hire a pro in your area of expertise?
Go for quality. Pick a contractor you are comfortable with. Talk about how you will handle problems that come up during the project. Make sure the communication between all the parties is agreeable. If price is your bottom line, then you will be headed for trouble. There is no free lunch. Keep it all business. Thinking that becoming 'friends' will give you a positive outcome generally fails.
What questions should customers think through before talking to pros about their needs?
The blank piece of paper with 2 columns....reasons to do the project and reasons not to do the project.
Whichever column is longest....then go that way. If your not ready today, then re-visit the project and when the time is right and the yes column is the longest, you will know the answer.