It's simple - we take pride in what we do and know that EVERY detail matters. From the moment we meet a prospective client, to the minute we reveal the finished project, we treat the property as if it were our own and ensure that every last detail has been addressed. We don't view our projects as work, but as an artistic creation in your home! We always take our time, pay close attention to detail, make sure nothing has been overlooked, and make sure our customers are completely satisfied prior to leaving the job site. When it comes to customer service, we go above and beyond to make our customers happy!
There are so many wonderful aspects of my job that I love, however the highlight would have to be the grand finale when I show the customer the completed job. The expression of happiness from the customer is a simple reminder why I love what I do. There's a great satisfaction from seeing an old floor or empty room come to life!
Robert is extremely punctual and consistent where all his work is concerned and meet his targets on time. I highly recommend this guy for his outstanding job, friendly, very skilled and communicate well and most of all his cost quotations are reasonable.
RJA Floors initially begins by speaking with our new customers over the phone, determining what is the project they're looking to have done. Next, we will set up an appointment to discuss the project details and go over material purchasing. RJA Floors will follow through by providing our new customers with an estimate to complete the desired project.
To be the best at what you do, it's key to stay abreast of new products, installation methods, materials and techniques. We work closely with our distributors, so they continuously update us and teach us on these various categories.
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