J & A Professional Services LLC
14 hires on HomeGuide
2 employees
6 years in business
About this pro
20 years of plumbing and handyman experience. I will give you a Free job estimate . You will know what your paying for before the work begins .
Knowing that the job was done right.
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Credentials
Summit Point, WV 25446
Email verified
Phone verified
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I discovered a small leak going from the washing machine drain pipe in the laundry room down to the basement and wanted to get it repaired right away. My home is a 2-plus-year-old new construction by Ryan Homes. I contacted their Custome Service and was told my warranty has passed the 2-year period and to call a plumber to get the leak fixed. I searched around and found J&A Professional Services LLC. Alan dropped by the house on Thursday afternoon 9/15/22, checked out the situation, and gave me a FREE written estimate. I ended up hiring his plumbing service. On Monday morning 9/19/22, Jim and Alan showed up promptly and went to work right away. They worked through a good half day until the job was done! Throughout the entire repair process, Jim and Alan took the time to show and explain to me the cause as well as the repair of the leak. They were extremely friendly and professional, which eased my worries about the job being done right. They cut the wall, fixed the leak, and put the wall back together. I have checked several times and so far NO LEAK! I highly recommend J&A Professinal Services LLC and will keep their contact for future needs and/or projects.
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excellent service. punctual, friendly
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First and foremost, they were professionals. They knew what the job entailed and did it. They were personable and easy to work with, AND they did a good job of cleaning up afterward. We would welcome them into our home again for any future jobs.
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I thought James and Allen were very friendly, professional and willing to listen to the problem to get it corrected.
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FAQs
What is your typical process for working with a new customer?
Talk to the customer . Determine the problem the customer is having . Come up with a plan to resolve or fix the problem . Will give an upfront no hassle estimate on most jobs . No hidden fees !!!
What education and/or training do you have that relates to your work?
We have 20+ years of commercial / residential plumbing and handyman service
Do you have a standard pricing system for your services? If so, please share the details here.
We do have a few items with standard pricing system . We will explain everything up front . There will be some exceptions for extra parts not included . For example , if a customer supplied a Kitchen faucet ( standard ) . Our typical cost for removal and installation for this job is $195.00 . If we have to repair or place the supply lines or valves to the faucet , this cost would not be included.
How did you get started in this business?
We started out working our way up through the professional trades field . We learned from some of the best in the industry .
What advice would you give a customer looking to hire a pro in your area of expertise?
I recommend checking prices . Make sure you are comparing apples to apples . You might get a cheaper estimate but this is usually going to have lower quality parts . Cheaper is not always better if it’s not going to last !!!
What questions should customers think through before talking to pros about their needs?
Come up with a plan before hand .For example, If you are looking to have a remodel kitchen or bathroom project , you should have a rough draft of designs or ideas that are important to you . This will help you and the contractor come of with a final product that you will be happy with and love for years to come .
Services offered
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