TruCraft Contracting & Service Co.

TruCraft Contracting & Service Co.

5.0 (2)
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  • Barb Fink

    He was on time. Explained the work to us very well. & was a very nice guy.

  • Max Talastas

    Rey did a good job. Did everything in less than two hours. Arrived almost on scheduled time. Will definitely call him again if need arises.

About this pro

Hired 5 times

I am all about building long lasting, honest relationships with my clients.  I want to give the best service possible to put you at ease with the assurance that you are entrusting your home to the hands of a true professional.

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Oxon Hill, MD 20745
5 years in business
1 employees
Email verified
Phone verified

Services offered

Pipe Contractors Water Main Repair Services Outdoor Plumbing Installation Outdoor Plumbing Repair Plumbers Plumbing Pipe Repair Services Shower Installers Shower & Bathtub Repair Companies Sink Installers Faucet Repair Services Drain Cleaning Services Sump Pump Installers

Q & A

What is your typical process for working with a new customer?

I start by giving them an overview of the new customer proccess. Then I build their account in my database. This allows me to keep track of the history of their calls to TruCraft. First added in the account is the issue in which they are calling me regarding and the needed repair.

What education and/or training do you have that relates to your work?

I graduated from the Plumber Local #5 Apprenticeship Program in 2014. Here I spent 7 years both in the field as well as in the classroom perfecting my craft. I spent almost all seven years in new construction. This is a definite benefit to my clients since it gives me an upperhand on troubleshooting systems without putting pointless and unsitley holes in their walls just by knowing typical pipe routing used in the building process.

Do you have a standard pricing system for your services? If so, please share the details here.

I use a flat rate pricing system for labor, parts are the only addition. This works put best for the customer especially if the job takes a longer than anticipated. The only possible increases would be do to parts cost for the job.