Custom Touch Handyman Services

Custom Touch Handyman Services

5.0 (1)
3 employees
7 years in business

About this pro

I am a creative and hardworking handyman who listens to my customers takes their ideas and adapts whatever i can of my own to it and put the job in motion. Communicating the whole way with the customer about the work we're doing. In the end the job is always something we can both be proud of. 

I like doing different jobs everyday and enjoy working with different people everyday. I'm not stuck in an office and get to be creative and artistic in many of the jobs i do. I love the friendships i start with my customers and i even love the phone call i get from 99% of them for availability for their next project. It's ALL gratifying!

Read more about this pro


Credentials

Clearfield, UT 84015
Email verified
Phone verified

1 Review

5.0

  • David Boudreaux

    Communication was thorough. Every step he asked us our thoughts and wants and we talked about it. I knew exactly the process all the way. No surprises. Doug didn't stop either til it was to his satisfaction and ours.



FAQs


What is your typical process for working with a new customer?

Contact the customer and ask them their overall goal of the job. Ask for any ideas they might have and run some of mine by them. Come up with a game plan then refer the info to my guys and get the materials and get to work. I ask questions every step of the way and make sure the customer is happy if not then figuring out why. In the end we are both 100 % happy. 


What education and/or training do you have that relates to your work?

I had about 6 years in the cabinetry custom woodwork feild before i opened my own cabinet shop. I ran that for about 5 years and decided i wanted to do different things. I started my business 5 years ago and i have had experience in every field of home building and maintenance and i can answer any question you have and can tell you about every procedure in detail. When i don't know something i learn it to stay a step ahead.


Do you have a standard pricing system for your services? If so, please share the details here.

I don't have a standard pricing system because every job has complications. It never fails. I try to stay below competitive prices and allow for problems. Sometimes i can't do that but i talk to the customer about it and come to an agreement. I would much rather lose money and keep the customer than make more and work with them 1 time. It's a hard business sometimes and I just do my best. 


How did you get started in this business?

I was working for a custom painting company and the owner quit getting work for us and i couldn't pay my bills that way so i started asking if people needed stuff done and as i did the jobs i realized i love it. So i became licensed and insured and started advertising and i've never been without work in 5 years. I've been very lucky.


What types of customers have you worked with?

I've worked with difficult, stubborn and almost impossible customers. I've also had very easy going customers who can't afford much. I've had assertive know what they want and have a vision customers and i've learned a couple things. Everyone wants to save money, and they want to feel they are getting the job they had in mind not mine. They also want to be communicated with and thats probably the most important.


Describe a recent event you are fond of.

Well a customer i started remodeling 2 bedrooms for his wife was out of town and she wanted a weathered wood shiplap wall as an accent wall in their main living room and I got the materials and worked all day saturday and then into sunday which i don't rarely do just to have it done for when his wife came home and she was very happy. I love doing stuff like that if it makes some one feel good about it. It was his idea of course but i was glad i could help. 


What advice would you give a customer looking to hire a pro in your area of expertise?

Ask questions and do not take any contractors word for it. They are trying to get hired when youre talking to them so sometimes they tell you they can do more than they actually can and the work is bad. I have the hardest part of my business is getting help that will do the quality of work I do. I know that sounds arrogant but if you knew me it would make sense. I'm a perfectionist almost to the point of unhealthy. I try keep it realistic but it's a problem sometimes. I know my help hates me at times but if it has my name on it then i'll redo it 3 times before i'll pass it off as mine and have it be average. 


What questions should customers think through before talking to pros about their needs?

Do you have any referrals? What jobs did you do that were based on your reviews.? What kinds of work do you like to do? How many jobs of that nature have you done? What is your experience in these feilds?