About
Hytech Intelligence cares about the well-being of your small business and personal systems. Our processes, support and solutions help you save money and increase throughput. We understand that your primary focus is on running and growing your business, so we focus on keeping your growing business healthy and up-to-date. With our Hytech IT, you get a flexible and modernized approach for the on and offline establishment of your company. Our main goal is to help you transform and elevate your business.
Deliverying quality computer solutions with world class customer service is what we love to do.
Specialties
Computer type
Desktop or laptop
Computer issue
Reviews
Eric V.
Frequently asked questions
What is your typical process for working with a new customer?
We compile information about the issue at hand over the phone or email. Then, we send our techs out with the required tools and knowledge to complete the task with the highest level of quality possible. One job is completed we ask that the customer provide some feedback. Then, we follow up and make sure issue resolved is completely understood and not reoccurring.
What education and/or training do you have that relates to your work?
A+ CompTia Course Completions.
Microsoft Office and Adobe Illustrator expert.
Do you have a standard pricing system for your services? If so, please share the details here.
$75 flat rate plus cost of the parts/time and travel
How did you get started in this business?
As a kid, I would play around in MS-DOS and the 'dir' and grew to want to understand how the computer worked and responded to my entries. Plus, if you seen my resume, you know I was a top performing Service Desk Tech for large organizations, such as, USAA, UHS and City of San Antonio.
What types of customers have you worked with?
We provide world class services and have happliy served all types of PC's from all walks of life.
Describe a recent event you are fond of.
Hytech Intelligence is fond of computers and everything IT related. We enjoy the connections and understanding technology has made available for our generation.
What advice would you give a customer looking to hire a pro in your area of expertise?
Make sure device is not covered under warranty to help save on repair expenses before contacting a local computer repair shop.
What questions should customers think through before talking to pros about their needs?
Amount to invest in repair should be considered before contacting a pro. Sometimes, replacing the PC with a data transfer is in the best interest of you and your family.