Dixie Safe & Lock Service is proud to say that all of our tecnicians are employees of our company & we never dispatch out subcontractors. We have been servicing the Houston area since 1974 & are family owned & operated with three generations of our family. Our culture is as such that we are dedicated to maintaining relationships with our customers, employees & suppliers & know this is key to enabeling us to be able to offer the level of service which is no less that excellent.
We had a great experience with Dixie Electronic! They arrived within 20 minutes and took care of the job promptly. Their employees are skillful and friendly. Overall, we recommend these guys.
I went to three different locksmiths and neither of them got it right. I finally came here to Dixie electronic control and they identified that there was an issue with my original key. The expert came a few hours later and brought me 3 sets of keys-tested them in my house and all of them worked. Amazing service was provided, I will always come back to this place only for any kind of such needs.
My key dropped in an elevator shaft, unfortunately I only had one key for my Honda. I called them and their locksmith technician was at my location in a hurry. He unlocked my car and helped me get a new key in the middle of absolutely nowhere. I would definitely call it as the best service ever. They responded quickly to my call, came right on time and quoted a moderate price.
I appreciate the prompt and professional services provided by the Dixie electronic control. They helped my us a few times. We need someone who is honest and will perform services well with speed and accuracy. I was completely comfortable with them coming into our home to fix the lock of our French door. They were honest about what was needed to be repaired. He was even able to tell us what was wrong within a minute. Will definitely use them again in future.
Our process for new customer's is the same as with existing customers. Some of our customers are set up with credit accounts with 30 day terms & others are on a COD basis. We typically offer same day serivice for emergencies & 1-2 day turn around time on most everything else.
All of technicians are State licensed & are required to have a number of continuing education credits yearly to maintain their license. We also have some technicians that are certified to do specialized service such as access control, CCTV, alarm systems installation & service, door work & safe opening & service.