About
We have 4 technicians on call 24/7 and have a 5 star rating on the internet and on our website WWW.Southwestac.com
Our men have background checks, drug testing and do not smoke on the job or in our trucks
We always lay down floor covers where ever we work in the home and clean up after our selves when we are done
We continually train our men throughout the year to keep them up to date on technology
We love making people happy and comfortable be it by servicing their unit or installing a new high efficiency system in their homes, We love the comments customers leave about their dealings with us on the web @ WWW.Southwestac.com or Facebook @ Southwest Air Conditioning and Heating Abilene
We enjoy giving the customer a great price on a new system or on repairs with follow up during the installation of the system
Reviews
Ronnie C.
Frequently asked questions
What is your typical process for working with a new customer?
With our customers we always set up an appointment to come out and take care of their needs, if they need a new system they tell me and I go out and access the situation then we go back put together a folder with all of the equipment info and a typed up proposal with financing options on each bid
What education and/or training do you have that relates to your work?
Continual training throughout the year to keep up with changes in our industry
Do you have a standard pricing system for your services? If so, please share the details here.
We use line item pricing we quote you a price before any work begins to repair and if it takes all day it does not matter the quoted price is the price you pay
What types of customers have you worked with?
We have worked on Industrial projects like Buzzi in Maryneil down to your everyday customer, we think we have the best customers in town with a 86% return rate on customers
Describe a recent project you are fond of.
It is so hard to describe on but we had an elderly lady who was looking to get a new A/C system for her house. She had already gotten a price from another company in town and decided to check it out, we were almost $4000.00 less on a better name brand system then the other company
Good thing she called us
What advice would you give a customer looking to hire a pro in your area of expertise?
Check with the BBB make sure they are accreditited, also check out their reviews on the Internet and only buy name brand equipment with good warranties
What questions should customers think through before talking to pros about their needs?
Does their system do a good job of cooling the house, do you have any hot or cold areas of the house'
Do you have allergies or dust problem, is your system noisy are your electric bill high, these are all little things to ask us about