About
Locally owned, Licensed and Insured. NATE Certified HVAC Company specialzing in Heating, Cooling, Electricial, Plumbing and Generator Service in Crossville, TN.
Our Customers are our #1 Asset!!!
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Tim Y.
Frequently asked questions
What is your typical process for working with a new customer?
Service Manger is first involved to Greet new Customers and explain about ACE Heating & Cooling and our Services.
Then we will usually ask them questions to see how we can best be of help to them.
Customer Service is our #1 Prioity.
What education and/or training do you have that relates to your work?
Fully Licensed, Insured, EPA, Indoor Air Quality, Preventive Maintenance, NATE Certified with over 16 years of experience.
Do you have a standard pricing system for your services? If so, please share the details here.
We have an itemized pricing system. Unlike a Flat Rate Pricing system, an itemized system allows customers to see where every penny comes from.
How did you get started in this business?
Family Business first started in 1986 outside Nashville, TN. I began working in the Family business in 2002 Full-Time.
What types of customers have you worked with?
Residental, Commercial, Industrial, Multi-Family and Contractors.