Tough Bug Solutions

Tough Bug Solutions

3 employees
10 years in business

About this pro

Tough Bug Solutions is a small company that is flexible in it's aproach. I make sure that we are always innovating with the industry. There are many natural ingredients and method that are more effective combating the pest you are dealing with.

There are always new challenges with each situation. Knowing your pest and the different solutions that you have access to helps. Knowing people that are more experienced than yourself will give you the upper hand solving your customer's unique situation.

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Portland, OR 97219
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What is your typical process for working with a new customer?

We typically talk through the issue that the idividual is dealing with and come up with a solution that will solve and remidy their situation back to normal. We discuss the pest, treatment process, price, and what to expect. This is done over the phone with a qualified inspector who understands your situation.

What education and/or training do you have that relates to your work?

A technician has to pass several state tests required to be in the industry and also has substantial training from the manager before servicing customers by themself. Ongoing training every month and year keeps everyone sharp.

Do you have a standard pricing system for your services? If so, please share the details here.

We do have pricing that applies to everyones situation a little differently. A phone call to discover what is needed for a customer is where we always start.

How did you get started in this business?

I started in pest control when my dad needed help servicing his customers. Then after some time in the military, I started my own company. Pest control has been in my family for some time.

What types of customers have you worked with?

We work with residential and commercial customers. We also help out real estate brokers, contractors, and many more.

Describe a recent event you are fond of.

Recently we cured a chicken farm of about a thousand rats. 

What advice would you give a customer looking to hire a pro in your area of expertise?

Be aware of what service is going to be provided and what warranty will come with the service. Also ask what to expect during and after the treatment.

What questions should customers think through before talking to pros about their needs?

What pest are you dealing with? What are the symtoms? When did it start? What is the square footage of the building?