New handyman service serving Lake, Geauga, Ashtabula, and Cuyahoga Counties in Northeast Ohio. Quality fairly priced with an emphasis on service.
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First it is most important to get a solid understanding of the customer's wants and needs. Then it is important to answer all the customer's questions so they know what to expect of me. The final step is to follow through with quality work that exceeds the customer's expectations. That is how I earn mostly 5 star feedback from my customers.
I started out working for a contractor. It didn't take long for me to see quality and happy customers were not his number one priority. After that I took my love of customer service and people and decided to make a go of it myself. It has been 5 rewarding years and I've never regretted the decision.
I've worked with rich and poor and everyone in between. Personally I find it most rewarding helping those with a limited budget attain their goals and finish with a smile and a thank you.