About
I have worked for a roofing company for many years, My co-owner has worked out in the feild for as long as I can remember. Together, we decided to take our company to the next level. I have seen how the owners work and get greedy. I have seen the excitment on customers faces turn to dissappointment. I did not want to work for a company like that. I wanted to make a difference and keep our customers happy from the intital contact, to the final payment. No hidden costs or fees. I wanted a totally upfront and honest business. So here we are. Working directly with our customer for their satsifaction every stepp of the way.
Are you a homeowner that needs aa roof repair or replacements. Do you have interior damage as well. No matter the problem we are here to help. Have a roof over 10 years old. We can help you fix it for a small fraction of the normal cost. You can call us today to see if our program is right for you. No cost, no obligation. FREE gift bags for all new customers to show our appreciation.
My partner and I both have state certifications, so we have have the education and experience to get the job done right. We work effectively and effieciently. We work to keep cost low because we want everyone to win. We know owning a home is just as stressful as buying one, and the repairs can be a burder, we want to take away that burder. Our customers satisfaction is our success.
You can visit us at https://www.facebook.com/restoreroofing/
I enjoy being able to help the people in our communities restore their homes to the comfort they once knew and also to be able to save them so much money.
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Frequently asked questions
What is your typical process for working with a new customer?
Once initail contact is made, we want to know what is going on with their home, we will ask questions to determine the type of repairs they may need.
I will schedule an appointment to come out to their home and look at the damage and talk about the options for fixing them with the customer.
Once the customer chooses an option that sounds good for them, we wil sign them up with our contract and let the work begin!!!
No worries, there is no rush into anything, we want the customer to think about the options and discuss them with family or close friends, what ever they choose to do. I want our customer to be completely happy and confideent with their decision. Their satifaction is our number one goal!!!
What education and/or training do you have that relates to your work?
Ohio state licenced Insurance agent
Bachelors in Human Services
Ohio state liscented in Radon Mitigation
Ohio state licensed in Radon Measurement.
Do you have a standard pricing system for your services? If so, please share the details here.
We use exactimate for all pricing needs.
How did you get started in this business?
I got started in this business working for a previous company that was not honest, but the customers loved me and prefered me, so I decided to venture out on my own.
What types of customers have you worked with?
I have worked mainly with home owners, adjusters, and other businesses.
Describe a recent event you are fond of.
A customer had a whole new roof replacement 8 years ago. The roof was not done properly and over 8 years she had water damage in almost every rom of her house. She came to us most concerned about her living room and that is all she wanted fixed. Because her roof was replaced by a insurance claim 8 years ago, she could not get approved for another one. Being a insurance agent, I made the right calls and talked to the right people. My customer has a brand new deminsional roof with brand new wood and 2X4 Every room in her home is has been restored!!! She cried with tears of joy, It only cost her her $500 deducible.
What advice would you give a customer looking to hire a pro in your area of expertise?
Make sure to read the contract you enter into. Make sure the company speaks to you proffessionally. Make sure to consult with a trusted person if you have any doubt or questions about the contractor you want to hire. Do any research that may be necessary. Please ask any and every question you can think of. This is your home, you have to live in, all work has to be done for your satisfaction.