Blue Chip Plumbing

Blue Chip Plumbing

5.0 (1)
10 employees
37 years in business

About this pro

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Parkdale, OH 45240
Email verified
Phone verified

1 Review


  • Jim Kruspe

    Great company! Fair price and the best value!


What is your typical process for working with a new customer?

Working with our new customers is no different than working with our existing customers. All of our customers are important to us.

What education and/or training do you have that relates to your work?

All of our technicians are licensed journeyman plumbers and are members of Local 392 Union. Besides keeping up with all the required training to keep their licenses current, we have regular weekly meetings to learn about new products, techiques and tools for our industry.

Do you have a standard pricing system for your services? If so, please share the details here.

We provide upfront pricing for our customers. Our process involves identifying the issues our customers face, educating the customer as to the possible solutions and then providing options with pricing for our customer to choose from.

How did you get started in this business?

My family has been in the plumbing business since the 1950's. I began working summers when I was in grade school. I've always loved working with my hands and solving problems for people gives me a great sense of accomplishment.

What types of customers have you worked with?

We have worked with all types of customers. One day we might be replacing faucet washers for a residential customer and the next day we may be repairing a 6" ductile iron water main for a high rise building for one of our commercial customers. We have literally seen most every plumbing problem you may encounter.

Describe a recent event you are fond of.

Helping elderly customers always makes us feel good. Recently we help an elderly woman with a clogged sewer. She needed to get the sewer department involved because of the location of the problem. Dealing with government agencies can be intimidating so we stepped up, made the necessary arrangements and coordinated the work so she didn't have too. We even came back on a weekend to make sure everything was working properly.

What advice would you give a customer looking to hire a pro in your area of expertise?

Find someone that is experienced and knowledgable about what you need accomplished. They should be willing to share their knowledge and to educate you about the options. Lastly, you always get what you pay for, hiring someone based strictly on price usually leads to disappointing results.

What questions should customers think through before talking to pros about their needs?

Ask the pro if they have ever done this work before and if they have, how many times? There is no substitute for experience. 

How long have they been in business? Businesses that have been around for a long time are most likely doing things right.