Great company! Fair price and the best value!
Working with our new customers is no different than working with our existing customers. All of our customers are important to us.
All of our technicians are licensed journeyman plumbers and are members of Local 392 Union. Besides keeping up with all the required training to keep their licenses current, we have regular weekly meetings to learn about new products, techiques and tools for our industry.
We provide upfront pricing for our customers. Our process involves identifying the issues our customers face, educating the customer as to the possible solutions and then providing options with pricing for our customer to choose from.
My family has been in the plumbing business since the 1950's. I began working summers when I was in grade school. I've always loved working with my hands and solving problems for people gives me a great sense of accomplishment.
We have worked with all types of customers. One day we might be replacing faucet washers for a residential customer and the next day we may be repairing a 6" ductile iron water main for a high rise building for one of our commercial customers. We have literally seen most every plumbing problem you may encounter.
Helping elderly customers always makes us feel good. Recently we help an elderly woman with a clogged sewer. She needed to get the sewer department involved because of the location of the problem. Dealing with government agencies can be intimidating so we stepped up, made the necessary arrangements and coordinated the work so she didn't have too. We even came back on a weekend to make sure everything was working properly.
Find someone that is experienced and knowledgable about what you need accomplished. They should be willing to share their knowledge and to educate you about the options. Lastly, you always get what you pay for, hiring someone based strictly on price usually leads to disappointing results.
Ask the pro if they have ever done this work before and if they have, how many times? There is no substitute for experience.
How long have they been in business? Businesses that have been around for a long time are most likely doing things right.
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