American Servicers
About
American Servicers, an AME Solutions Inc Company, is a fully insured and licensed leader in providing value-added trades and maintenance services to our customers by creating a successful partnership with them. We focus on areas of Plumbing, Electrical, Heating, and Cooling services, as well as Industrial and General Maintenance and Janitorial Services. Our pledge is to establish lasting relationships by exceeding expectations with great customer service, a great up-front pricing method, and 24/7 emergency service-call options for our full-service plumbing and HVAC department.
Great service is in our name.
We sincerely enjoy helping people in times of trouble.
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Frequently asked questions
What is your typical process for working with a new customer?
We present an upfront pricing method so the customer has full control of the entire job, feels comfortable with their decision, and doesn't feel the pressure of the sales tactics of most other companies. Customer service is our primary focus.
What education and/or training do you have that relates to your work?
We are a team of skilled engineers, electricians, plumbers and HVAC techs.
Currently, all employees have secondary education and/or at minimum a bachelor's degree.
Do you have a standard pricing system for your services? If so, please share the details here.
We use a flat rate system.
How did you get started in this business?
The owner started off as an electrician, became an engineer and ran maintenance teams at large companies. Soon thereafter, he had aspirations to start his own maintenance type company covering all trades: Plumbing, HVAC, Electrical and General Maintenance.
What types of customers have you worked with?
Industrial, Commercial, Residential.
Describe a recent event you are fond of.
We always enjoy it when we leave a job knowing we have truly helped a customer.
What advice would you give a customer looking to hire a pro in your area of expertise?
Just make sure that they aren't a youtube Handyman. Trades are something "anyone can do" but to do them correctly requires years of training, schooling, and CODE knowledge.
What questions should customers think through before talking to pros about their needs?
Seek a qualified pro who values customer service.