Advance Mechanical Full Service Plumbing

Jenni H. Milford, OH

So if you read my last review of Thomas & Galbraith, you see that I suggested you read my follow up review and here you are. After Thomas&Galbraith tried to rob my retired mom, just by chance luck, her brother started talking to a guy from Apollo and he agreed to come take a look. Brad Hines, from Apollo was honest with her, didn't take advantage and some how she can flush her toilet after spending $89 and not the $19,000 quoted by Thomas and Galbraith DO NOT call Thomas and Galbraith! Their Yelp reviews show their true quality of customer service. Because of this experience, I'll remember and recommend Apollo.

2020-12-17

Bob M. Burlington, CO

Well...... as they say, "better late then never". Had Alex Aanderud out to the house to service my boiler system just over a month ago. Tired of waiting for service manager to call me back, guess he is too busy to return calls. Alex was outstanding and wanted to pass it along, guess manager didn't want to hear it so decided to let everyone know on Yelp. I have been living in my house for 25 years and had many heating/AC companies come out, however never have I been as impressed with anyone like I was with Alex and Apollo. He not only was professional, but also showed me things about my system that no one had before. Alex was so good, I called the office and requested he come out next time when service is needed. That's also when I got stiffed by the service manager, oh well at least the important person Alex represented Apollo first rate. Thanks ! I hope to use Apollo many years to come.

2020-12-17

Abby L. Cincinnati, OH

We have been really impressed with Apollo! Our AC wasn't cooling when we turned it on last summer, and we ended up calling Apollo. They explained that it would be the best use of our money to replace the unit, given its age and the cost of what the fix would be. They left us with a short-term fix, so we could have some time to shop around. We ended up coming back to them, and they were very clear and honest all through the transaction. We recently called them regarding heating issues, and were again impressed with the way they handled everything.

2020-12-17