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Frequently asked questions
What is your typical process for working with a new customer?
Since we specialize in replacing water heaters, we would need a 50% Deposit in order to pick up the heater and deliver it to the residence. We drain the heater, remove it and then install the new heater. 50% balance is paid upon completeion.
CASH, ZELLE or APPLE PAY accepted
What education and/or training do you have that relates to your work?
Nick Caputo has been a plumber since the late 1970s. He then owned E Tremont Plumbing Supply for 26 years while still doing plumbing work on the side.
Do you have a standard pricing system for your services? If so, please share the details here.
A 50 Gallon Gas Fired Hot Water Heater with Installation is $1500. This price includes the water heater itself that we will bring with us to the job, materials such as copper pipe, fittings etc. and labor. (We recommend AO Smith but if you prefer Rheem or Bradford White the price is the same)
40 Gallon Gas Fired Heater + Installation $1400
50 Gallon Electric Heater + Installation $1300
40 Gallon Electric Heater + Installation $1200
If you provide the water heater
$750-$850 to remove and install a new 40 or 50 gallon heater depending on how much work is involved (where heater is located, amount of piping and materials needed etc)
75 Gallon Heaters start at $850
These prices do include materials (copper pipe and fittings etc)
These prices do not include the price of the heater itself.
We will have the hot water back on in a matter of 2-3 hours
What advice would you give a customer looking to hire a pro in your area of expertise?
Ask as many questions as possible to gauge whether the pro is experienced.