RoMell Plumbing

RoMell Plumbing

5.0 (72)
34 hires on HomeGuide
2 employees
3 years in business

About this pro

Read more about this pro


Credentials

Philadelphia, PA 19125
Email verified
Phone verified

72 Reviews

5.0

  • Michele DiCorcia

    Rob was amazing! Very communicative before I agreed to hire him. He is very dedicated to his craft and very conscientious about everything he does. I highly recommend Rob!!!

  • Jimmy D’Amico

    The plumber from Romell plumbing was a straight shooter - no shady sales tactics and no surprise costs What more could you want

  • Maryse A Gallagher

    Rob and Melissa were the consumate professionals during the time they worked in my house. They were respectful and compassionate. Their work ethics is admirable for such a young couple. Rob is definitely the plumber I plan to call from now on when I need help. Thank you Melissa for helping me walk around the house when I couldn't. Thanks ❤️ to both of you for your infinite kindness and patience and good luck! 👍 Much success in your endeavor. God bless.....

  • Donell Sullivan

    Rob went above and beyond (including working late, making last minute parts runs, etc) so we weren’t without water and heat overnight. He knows the work and I trust him. Will use him again.


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FAQs


What is your typical process for working with a new customer?

CLEAR AND UPFRONT CUSTOMER EXPECTATIONS 

NEVER DIAGNOSE OVER PHONE 

MULTIPLE OPTIONS AND PRICING TIERS 


What education and/or training do you have that relates to your work?

LICENSED PLUMBER #056334

BiBERK INSURANCE POLICY # N9BP497722 600K POLICY

GASFITTER LICENSE NG/LP PHCC2579

OVER 20 TRAINING ENDORSEMENTS 

OSHA SAFETY COURSE 10HOUR


Do you have a standard pricing system for your services? If so, please share the details here.

PRICING IS DEALT ON AN INDIVIDUAL BASIS AS NO 2 JOBS ARE THE SAME.

EVERY QUOTE WILL BE AS ACCURATE AS POSSIBLE.

NO DEPOSIT IS TAKEN EVER


How did you get started in this business?

AFTER 6 YEARS IN THE US ARMY INFANTRY AND 10 YEARS IN PLUMBING 

I  FELT I HAD THE DRIVE AND SKILLS TO OPEN MY OWN SHOP

SO FAR ITS BEEN A RIDE IN LIFE WORTH TAKING 


What types of customers have you worked with?

RESIDENTIAL 

COMMERCIAL

CITY-SUBURBS-RURAL

SPECIAL NEEDS-ADA ( AMERICANS WITH DISABILITIES ACT)


Describe a recent event you are fond of.

I WAS TOLD BY SEVERAL PEOPLE IN THE PAST 90 DAYS THAT IM THE ONLY PLUMBER THEY WILL EVER USE AND IT JUST FEELS GOOD BECAUSE I TRULY PUT MY BEST INTO MY WORK. ITS NOT A TACTIC TO REEL IN CUSTOMERS BUT I GENUINELY LOVE PLUMBING. 


What advice would you give a customer looking to hire a pro in your area of expertise?

ALWAYS EXPLORE OPTIONS AND USE A QUALITY SYSTEM. YOUR HOME IS THE MOST INPORTANT INVESTMENT IN YOUR LIFE. THERE ARE 2 KINDS OF HOMEOWNERS 

PREVENTATIVE MAINTENANCE TYPE

DONT FIX IT UNTIL ITS BROKE TYPE

BE THE PREVENTATIVE MAINTENANCE TYPE IT WILL SAVE COST IN LONG RUN


What questions should customers think through before talking to pros about their needs?

BE CLEAR IN EXPECTATIONS 

COMMUNICATE CLEARLY 

DO YOUR RESEARCH 

DONT ALWAYS CHOOSE THE LOWEST COST. GO MID GRADE / YOUR HOME DESERVES IT.