About
LICENSED MASTER PLUMBER AND 600k INSURANCE POLICY/OVER 10YRS EXPERIENCE AND VETERAN AMD FAMILY OWNED. OVER 15 STATE ENDORSEMENTS AND HOME SAFE/RED CROSS ENDORSED.
FORMER 28TH DIVISION INFANTRY SOLDIER (U.S. ARMY 2005-2011) IT’S MYSELF AND MY PARTNER/WIFE.
WERE A SMALL COMPANY BUT ARE GROWING AT A RAPID PACE AND HOPE TO EXPAND TO SERVE THE GREAT PEOPLE OF THE TRI-STATE AREA.
PLUMBING ISNT JUST A JOB FOR ME ITS A LIFESTYLE
GOD BLESS AMERICA
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Joyce B.
Dennis S.
George L.
Antonio L.
Dolores R.
Benjamin h.
Frequently asked questions
What is your typical process for working with a new customer?
CLEAR/UPFRONT CUSTOMER EXPECTATIONS
NEVER DIAGNOSE OVER PHONE
MULTIPLE OPTIONS/PRICING TIERS
What education and/or training do you have that relates to your work?
LICENSED PLUMBER #056334
BiBERK INSURANCE POLICY # N9BP497722 600K POLICY
GASFITTER LICENSE NG/LP PHCC2579
OVER 20 TRAINING ENDORSEMENTS
OSHA SAFETY COURSE 10HOUR
#1 PLUMBER (TOP TECH) COMPETITION /1ST PLACE OUT OF 112 APPLICANTS
Do you have a standard pricing system for your services? If so, please share the details here.
PRICING IS DEALT ON AN INDIVIDUAL BASIS AS NO 2 JOBS ARE THE SAME.
EVERY QUOTE WILL BE AS ACCURATE AS POSSIBLE.
NO DEPOSIT IS TAKEN EVER
How did you get started in this business?
AFTER 6 YEARS IN THE US ARMY INFANTRY AND 10 YEARS IN PLUMBING
I FELT I HAD THE DRIVE AND SKILLS TO OPEN MY OWN SHOP
SO FAR ITS BEEN A RIDE IN LIFE WORTH TAKING
What types of customers have you worked with?
RESIDENTIAL
COMMERCIAL
CITY-SUBURBS-RURAL
SPECIAL NEEDS-ADA ( AMERICANS WITH DISABILITIES ACT)
Describe a recent event you are fond of.
I WAS TOLD BY SEVERAL PEOPLE IN THE PAST 90 DAYS THAT IM THE ONLY PLUMBER THEY WILL EVER USE AND IT JUST FEELS GOOD BECAUSE I TRULY PUT MY BEST INTO MY WORK. ITS NOT A TACTIC TO REEL IN CUSTOMERS BUT I GENUINELY LOVE PLUMBING.
What advice would you give a customer looking to hire a pro in your area of expertise?
ALWAYS EXPLORE OPTIONS AND USE A QUALITY SYSTEM. YOUR HOME IS THE MOST INPORTANT INVESTMENT IN YOUR LIFE. THERE ARE 2 KINDS OF HOMEOWNERS
PREVENTATIVE MAINTENANCE TYPE
DONT FIX IT UNTIL ITS BROKE TYPE
BE THE PREVENTATIVE MAINTENANCE TYPE IT WILL SAVE COST IN LONG RUN
What questions should customers think through before talking to pros about their needs?
BE CLEAR IN EXPECTATIONS
COMMUNICATE CLEARLY
DO YOUR RESEARCH
DONT ALWAYS CHOOSE THE LOWEST COST. GO MID GRADE / YOUR HOME DESERVES IT.