Velocity Drain Services Inc.

Velocity Drain Services Inc.

10 employees
13 years in business

About this pro

Hello, we are a local, family owned and operated company, originated in minnesota, with over 30 years of experience.  We strive to excellently provide services, efficiently, quickly, and cost effectivly, with a clean touch to what can be a filthy necessity to continue operation of daily life. All with a pleasant attitude to help anyone through what can be a stressful time.  We would like to provide services to help you with all of your water needs.  We are simply a repair before replace company that will give our full effort on every job, no matter what previous bids have offered.  We make no mark up on repairs and will always offer a reference which gives you the peace of mind that we will always try to complete the task at hand. We are fully licenced and insured.

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St Paul, MN 55101
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What is your typical process for working with a new customer?

We will ask a few questions in attempts to help diagnose equipment needed.  We will then follow up with a scheduled window of time, usually same day services within day rate times.  In cases of emergency we are a 24 hour service company that will get you back in opporation to the best of our ability.

Do you have a standard pricing system for your services? If so, please share the details here.

Please contact to discuss prices as each drain maybe different depending on symptoms. Allthough shown at one spot, may be caused by another problem entirely.  99% of our services are done withing the footage provided and within an hour of arrival.

How did you get started in this business?

After many years of being a service technician, and building a personal relationship with our customers.  It came time to go off on our own in order to most effectivly serve them.  We have built our name on being able to clear lines that have been deemed impossible to clear.  Video inspections are available upon request.

What types of customers have you worked with?

We service mostly commercial accounts such as banks, grociery stores, gas stations, and retail establishments.  Although we do not limit our services to them and everyone has priority based on the issue at hand.  We try to schedule accordingly for residential.  We also have experience in larger industrial facilities as well.

What advice would you give a customer looking to hire a pro in your area of expertise?

When looking for services elsewhere... I recommend finding out more about the company in general.  There is no education process required by the state for this service, so many people will go in with little to no experience and can make a small problem a much larger issue costing you money and time.