About
Founded in 2008, we provide data cabling, IT support, and network installation services.
We can provide remote IT support or onsite. Based outside of Boston, MA on the south coast. Broadwire Networks is a customer-obsessed business that is reliable, affordable, and consistent with our craft.
Contact us today, you'll be glad you did!
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Frequently asked questions
What is your typical process for working with a new customer?
We take a consultative approach when working with a new customer. We ask questions pertaining to their network, computer, IT infrastructure issues, or needs. Then we will provide a fair estimate based on the work/material required.
What education and/or training do you have that relates to your work?
We've been servicing IT systems for 15 plus years, which range from traditional rack and stack to enterprise deployments across multiple states.
Do you have a standard pricing system for your services? If so, please share the details here.
We typically charge time and material, with 1 hour minimum.
Our standard hourly rate is $99 + $39 travel fee if on site is required. As an essential employer, we follow the recommended covid-19 protocol posted by CDC and the local municipality guidelines.
How did you get started in this business?
We love working with technology and have a passion for improving both consumer and commercial IT needs.
What types of customers have you worked with?
These range from large multi-site customers like McDonald's & Sprint/T-Mobile to smaller "mom & pop" owned businesses. Our sweet spot is small- medium-sized businesses.
What advice would you give a customer looking to hire a pro in your area of expertise?
Ask for referrals for recent work performed.
Request a copy of their certificate of insurance.
Are they truly local? (or just have a local phone number and based outside of Massachusetts/Rhode Island)
What questions should customers think through before talking to pros about their needs?
What is your desired objective?
Should I upgrade my computer instead of repairing it?