About
Prime Plumbing Repair is fully licensed and insured.
We have a $50 call
out fee which is waived if hired.
Prime Plumbing Repair is locally owned by Robert and his wife Jen. Robert and Jen live in Belle Chasse with their black Labrador retriever Leo.
Robert has over 20 years of experience doing residential and commercial plumbing and irrigation. All work is performed by Robert, the owner of Prime Plumbing Repair, who is a State Licensed Journeyman Plumber and Journeyman Natural Gas Fitter.
We only recommend what you actually need, with out the pushy upselling. We want to ensure your complete satisfaction with honest service, and quality results.
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Frequently asked questions
What is your typical process for working with a new customer?
First and foremost, I let the customer know that this will be a stress free experience for them. After a brief phone interview an appointment is scheduled to meet on site with the customer to discuss the details about the job the customer wants completed. Then the customer is provided with a customized estimate.
What education and/or training do you have that relates to your work?
I have an overall 20 plus years of experience in commercial and residential settings. I graduated from a 5-year Apprenticeship through the Local Plumbers & Pipe Fitters Union where I was taught the proper procedures of all plumbing aspects, from the installation of various piping systems to repairing/ replacing fixture parts and installing various brands and styles of fixtures. Furthermore, I was educated and Licensed by the State of Louisiana in Plumbing LIC./ I.D.#LJP7125, Back Flow Prevention LIC./ I.D.#LJP7125, and Medical Gas Installer/Brazer LIC./I.D.#LMG6829. I am competent and qualified with the installation, testing, and replacement/ repair of Plumbing, Back Flow Preventers, and Medical Gas systems. I also attend yearly and bi-yearly continuing education on the updated codes of Plumbing, Back Flow Prevention, and Medical Gas.
Do you have a standard pricing system for your services? If so, please share the details here.
I charge by the hour, plus the cost of materials. We also provide discounts for first time new customers, as well as first responders and military veterans.
How did you get started in this business?
After high school, I decided I wanted to eventually own my own construction business. I was directed to the local union where I was given an opportunity to enroll in a five-year apprenticeship program in the field of plumbing. I found it very interesting and after the completion of the program, I was fully licensed in plumbing, backflow prevention, and the installation of medical gas. During this time I also worked for a small plumbing company gaining hands-on schooling.
What types of customers have you worked with?
Small business owners as well as residential homeowners.
Describe a recent event you are fond of.
At Prime Plumbing Repair, we are fond of all projects that we are part of. However, if I had to choose one it would probably be one that was a small project. It took only 2-1/2 days to complete but there truly was a joy in doing it. The homeowners wanted an outdoor bath tub in their back yard to bathe their 2 dogs. Using an antique claw-foot-tub the owners had, I tapped into the hot and cold water line used indoors, running it underground through the yard and connecting it to the antique tub. ln addition, I installed an antique faucet and attached hose, making it easier to bathe and rinse the animals. I also added a water mister in front of the dog house to help cool the animals in the hot, Louisiana summertime. This is a job that I am truly proud of. Seeing the happiness and satisfied faces of customers are what Prime Plumbing Repair Company is about.
What advice would you give a customer looking to hire a pro in your area of expertise?
Make sure that the plumber is currently licensed and insured. Additionally,make sure to ask for proof of license and insurance.
What questions should customers think through before talking to pros about their needs?
* What will the total cost be? * How long will the project take? * Is the work guaranteed? * Will an upgrade of fixtures and pipes be more cost efficient than a repair? * Most importantly, are they licensed in their profession?