Unlike most contractors, we work off the client's budget. Instead of saying "pay this" we value engineer their project to make it both affordable and ensure they get the best bang for their budget. We love beating other quotes and giving a better product, our motto is "If It's unusual, we'll build it!" We also love small jobs, handyman type work. Everyone gets treated with the same respect.
I love helping people achieve their goals! My best reward is that one word compliment at the end of a project..."Wow!"
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Frequently asked questions
What is your typical process for working with a new customer?
Small repair and handyman projects are straight forward.Larger projects work as follows:
First: We define the objective and determine a reasonable budget
Second: We create the design and define the scope of work. Then we value engineer the project to ensure we get the best bang for the buck.
Third: We define the agreement to include what each party is responsible for,scope of work, fees, project schedule and financial terms.
Fourth: Final product selections, material delivery schedules, inspection schedules, pay out schedules
Then....we begin to make the dream come true.
What education and/or training do you have that relates to your work?
Degrees in Facilities Management and Business, BPI (Building Professional Institute) Certification course, extensive cross training in most trades. Grandfather was a Road Commissioner and fire safety professional, dad was a plumber and building inspector, brother is a Carpenter Contractor, another brother is a plumber, his daughter is a journeyman electrician, another brother is a mason, mom was an administrator for a landscape nursery, nephew is a General Contractor and niece is degreed Interior Design.
Do you have a standard pricing system for your services? If so, please share the details here.
Small repair and handyman pricing is available over the phone. larger projects are bid on Lump Sum basis.
How did you get started in this business?
I was an Army Reserve Non Commissioned Officer that was subject to deployments. I needed a profession that kept me in top physical condition and allowed me to deploy for weeks or months at a time. Since my family is predominantly construction trades,it made sense. I have no regrets at all.
What types of customers have you worked with?
I have worked with all types of personalities. Each client is unique and I appreciate the individuality. The best compliments I have received are when difficult clients, the ones that nobody seems to be able to please,call me back to do another project.
Describe a recent event you are fond of.
Kitchen and bath remodel.WE took the outdated tub out and installed an expansive walk in shower and tile surround with ADA features. We used newer flooring products and incorporated them into a ceiling feature. Updated old galvanized plumbing and electrical work. The kitchen was gutted and the appliances relocated, allowing enough room for a wall sytem with breakfast counter. We installed upgraded cabinets with tall boy cabinets for increased storage and counter space. We took the new "distressed" look laminate waterproof flooring and tied it to the backsplash. We even designed and installed a motion sensor above the refrigerator for those midnight snack attacks. We kept the cost down by aggressive shopping for high definition countertops and some unique "horsetrading" for the cabinets. The living room had a recurring problem with stress cracks in a popcorn textured ceiling. We resolved that issue by installing faux wood beams at the stress fractures to match existing hardwood features. Total project cost was under $25,000 and was completed within 4 weeks. Next lowest bid was $36,000 and 6 weeks for project schedule. We actually showed a better profit than what the competition's projection was due to value engineering and being cross trained in the trades.
What advice would you give a customer looking to hire a pro in your area of expertise?
With few exceptions, never EVER enter into a time and material agreement. Time and Material agreements ALWAYS favor the contractor. Lump Sum agreements should be used whenever possible. Lump Sum defines the scope of work, particulars and most importantly...final total cost to the client!
Avoid demanding a breakdown between labor and materials. It is time consuming for an experienced and thorough contractor and adds costs. Accounting for which tube of caulk or box of screws came from new purchase or came from stock on hand are just 2 examples of hundreds of items we use on projects.
What questions should customers think through before talking to pros about their needs?
Ask for recent references. Ask if they've actually done projects like the one you are embaking upon. Ask to see their Certificate of Insurance and verify it. Ask if you need a permit, while there are exceptions to the rule, reputable contractors will ususally pull a permit for any major plumbing or electrical work.