About
I started Hawaii Drain Cleaning Squad LLC to provide customers with a true 5 star service. We strive to always go above and beyond for our customers. We enjoy not only fixing their issues but helping to educate them on their plumbing system and how to detect potential problems. We won’t leave the job until our customer is 100% satisfied. We offer the best warranties on Oahu. We have the the most up to date and high tech drain equipment and can solve any plumbing problem. I’ve been in the plumbing industry for almost 30 years and pride myself on my work. Feel free on contact us via our website also www.hawaiidrainsquad.com or by phone (808)353-8445
I love being able to provide every client with a true 5 star customer service experience and to be able to educate my clients on their plumbing in their home to better equipped them for any future issue that may arise.
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Reviews
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Stephanie O.
Tammy M.
Cindy C.
Nick
Courteney A.
Frequently asked questions
What is your typical process for working with a new customer?
I like to go to the customers location to look at their concern or problem. Will then diagnose their problem. After will try to give them multiple price options to take care of their issue. I’m also highly passionate about keeping a clean work site and leaving it cleaner then when I arrived. I also strive to educate my customers during and after the service in hopes they can learn about their plumbing subsystem.
What education and/or training do you have that relates to your work?
I’ve been in the plumbing industry doing different types for almost 30 years.
Do you have a standard pricing system for your services? If so, please share the details here.
I always to give my clients atleast 3 different pricing options to address their needs.
How did you get started in this business?
I started in the plumbing industry when I was 8 years old running equipment and laying under ground plumbing pipe systems for foster family business.
What types of customers have you worked with?
I’ve worked with every type of customer possible and enjoy them all. I truely love my profession and enjoy not only being able to solve and fix my clients issues but also to educate them on their plumbing system and how to maintain and prevent issues in the future.
Describe a recent event you are fond of.
I enjoy being able to give back to my community and do so every chance I get.
What advice would you give a customer looking to hire a pro in your area of expertise?
Do your research and trust your gut. Meet them face to face and trust your instincts.
What questions should customers think through before talking to pros about their needs?
Have I done my research on my project?
Have I done my research on the company I'm gonna contact?
Are they financially ready to perform the work?
Are they ready to have the work done they're gonna inquire about?