A-1 Remodeling By Randall J Smith, LLC

A-1 Remodeling By Randall J Smith, LLC

5.0 (9)
1 hire on HomeGuide
9 employees
31 years in business

About this pro

Our clients appreciate the knowledge & experience we've earned since 1989 in the remodeling business allowing our homeowners a comfort and confidence level that ranks the highest in the industry. We're members of the Chattanooga BBB with an A+ Rating, the Home Builders Association of Greater Chattanooga, the National Home Builders Association and Remodelers Council.

We provide detailed, written quotes with a warranty including private contracts and insurance claims with a dedicated, experienced project manager.

Our software allows your input as a project progresses, see existing, working and completed photos, add comments or ask questions and get personal answers to make informed decisions, and make reviews. We still abide by the philosophy of personalized attention and appreciate that this is your home and it's our responsibility to do our work perfectly. Our process of client involvement is unique in the remodeling industry and is one that you'll sincerely appreciate!

Visit us on www.a-1remodeling.com

Our projects are about people and either their desire for a home improvement - an updated kitchen or bathroom, or a necessity - correcting an unlevel floor or adding a new room for an addition to the family. Our purpose is to help people and the satisfaction of doing a project correctly with value that will be useful for many years to come. It's the satisfaction of helping others - people helping people!

Read more about this pro


Credentials

Georgetown, TN 37336
Email verified
Phone verified

9 Reviews

5.0

  • Marlea Waiters

    I loved the attention to detail and customer care. He listened to what I wanted and found solutions that met my needs. He managed my project like it was his own or someone he cares for. He was professional but I felt like more than just customer or dollar sign. I recommend Harold to everyone. I feel luck to have hired Harold and that’s hard to come by in that line of work.

  • Cooke

    Prompt courteous overall good attitude

  • Marlea W

    Harold was the absolute epitome of a project manager. Helpful, very very timely, creative, and respectful of my budget. He created an experience that helped remind that there are good people doing exceptional work. I’m beyond pleased with the work and so grateful that I was able to work with Harold.

  • Teresa Lightaul

    Was our first time having to have home repairs dealing with insurance. Our worker Billy was wonderful handling the insurance end and his crew was professional and did an awesome job.


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FAQs


What is your typical process for working with a new customer?

Phone interview and answer questions, set appointment for visit. After visit, offer repayment program, develop quote with project scope, review project scope and quote, answer questions, modify documents as needed, and contract for project including projected work schedule with calander, terms, and warranty


What education and/or training do you have that relates to your work?

We use the software & price-list that insurance companies & insurance adjusters are using. This makes for a smooth negotiation of the scope of work for the claim prossess.


Do you have a standard pricing system for your services? If so, please share the details here.

Where possible, we use the Xactware software. Otherwise we develope custom quotes considering the project scope, labor, and material expense. The quote will be written listing The complete scope, customer cost, and warranty.


Services offered

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