About
Located in Acworth, GA and owned and operated by Andrew Guiler, Plumb Masters of Atlanta was founded on four important values honesty, integrity, knowledge, and customer satisfaction. It is our promise to each of our customers to provide an honest diagnosis and help guide them through their plumbing issues. Unlike some of our competitors, we will never attempt to upsell a service or product that you don’t need. All of our plumbers are licensed by the state of Georgia and have extensive experience in both the field and the classroom. It is our personal guarantee that you will be charged a fair price and receive only the highest quality work. Give us a call today at (404) 450-9455 we’d love the opportunity to earn your business.
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Frequently asked questions
What is your typical process for working with a new customer?
An appointment is scheduled by the customer for a plumber to come out. The plumber then arrives at the scheduled time. He will visually inspect your plumbing system in order to determine the best solution. This will also allow us to provide you with some options. A detailed proposal(which includes the materials being used, warranty info, work to be performed, length of time to complete the job, pricing, payment terms)will be written up once we know what the customer wants or needs to have done to their plumbing system. Once the proposal is finalized it will be emailed to the customer. If the customer approves the proposal with their signature then the plumber shall proceed with the work. Once the work is completed the work is tested for any leaks or defects. When all the plumbing task(s) are done we clean up our area so that it looks like we were never there in your home. Customer is then provided with a final walk through of the work performed and the plumber will answer any question they may have at that time. An invoice is then given to the customer that has attached photos of the completed work. Finally we collect payment from the customer.
What education and/or training do you have that relates to your work?
I have over 15 year of plumbing experience performing commercial and residential service, new construction, and remodel & renovation. I became a certified EPA Backflow Assembly Tester 2014. Finally after years of hard work both in the field and class room I recieved my Unrestricted Class ll Master Plumber license. Even today I continue to be educated out in the field and in the classroom when getting continuing education credits. I'm always working towards becoming the best plumber and professional I can be so that I can better serve my customers each day.