Southern Services Llc

Southern Services Llc

5.0 (5)
2 employees
18 years in business

About this pro

A family owned and operated company for over 10 yrs. Very reasonably priced company with a goal of completing any plumbing, painting or remodeling job task you may have whether it be indoor, outdoor, new, or used we have you covered. 

The looks of the customer's face and the friendly comments that are made when a job is completed well and priced fairly.

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Credentials

Bogart, GA 30622
Email verified
Phone verified

5 Reviews

5.0

  • Michael Stacks

    Excellent plumber

  • Etta Parham

    Southern Services provided prompt, professional and affordable service. Mr. Dowdy was not only very experienced but showed genuine care and took pride in doing an excellent job, you don't find that much anymore. I will be calling them again.

  • D.J Craft

    Southern services is an honest to god down to earth company Matt will break down what he is doing so us simple folk can understand and he’s very knowledgeable and foregoing. All work is completed with care and compassion. Most importantly he will keep the gate closed so the fur babies don’t escape

  • J.Bishop

    Matt was on time and fairly priced. I would definitely recommend.


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FAQs


What is your typical process for working with a new customer?

Typically, being open minded and considerate of the customer's needs, and explaining things with detail and clarity is generally all the customers want. A piece of mind goes a long way. Once we come to your home and asses the project or dream you want. We than gather all the information, then get a accurate quote and get back to you n a timely matter. 


What education and/or training do you have that relates to your work?

We have been in the business for plumbing for over 13 years and have a master's license in 4 states


Do you have a standard pricing system for your services? If so, please share the details here.

I are a flat rate price company, that is extermely competitive on almost every quote we give. I average out about $10. an hour less then other competitors. I would rather pass the saving on and gain a customer for life.


How did you get started in this business?

I got into the business by digging up pipes, working as a laborer and doing all the dirt work with pride and made our way up the ladder. 


What types of customers have you worked with?

We have worked with all types of customers in 4 different states. I have worked with  many different types of jobs. Considering that 90% of our customers were easy to deal with, where is the other 10% you must kill with kindness. A lot of the time the reason it was an emergency job, there the customer is incredibly stressed out. So it is common to see the stress come out on the the customer sometimes when trying to explain what they want. I try to take the stress out the job for them.


What advice would you give a customer looking to hire a pro in your area of expertise?

Be patient. Plumbing is much like a doctor when he is at work, he has to narrow down the problem and go through the process of elimination and sometimes trial and error goes a long way. Especially when the job is finished, and it was a lot cheaper than the customers expected.