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Jarvis Hayes
J & Cooling LLC is a very professional and knowledgeable company owned by Jarvis McKenzie. If you need any HVAC needs, I promise you won’t regret calling J & Cooling LLC.
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Eye Em Hayes
J&Cooling LLC serviced 5 of my units today. The owner (Jarvis McKenzie) was extremely knowledgeable and professional throughout the duration of our service call. He discussed ways to maximize service while minimizing our utility bill(s) as well as a preventative maintenance plan. He was extremely fair in his pricing as well. I will be using J&Cooling for all of my HVAC needs moving forward.
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Pasha Benjamin
Nice guy good service! Thanks for coming so quickly
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Janet A. Atlanta, GA
The vendor came to our house ready to work and fully protected mask etc. Very professional. He explained what would be required for the repairs and the cost was provided prior to completion of work. After completing he clearly explained what he did, tested the thermostat with me watching to ensure all was working. Would definitely recommend. We are all set for HVAC now moving into the cooler weather. Thanks J & Cooling.
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Abel A. Atlanta, GA
Excellent service, on time and budget friendly. Jarvis provided me with exceptional customer service, diagnosed the issue and did not upsell me.
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Sandra J. Atlanta, GA
Excellent service and he went above and beyond. We were having issues with our crawl space furnace. Yes the worst place to have one. He came and diagnosed the issue one was a switch that keeps carbon monoxide from entering the vents. He replace the filter also and that was that. Well we were still having issues with the unit and the tech returned to our home the same day. Rechecked everything again then checked our thermostat. Our thermostat was also malfunctioning. This makes sense it's really old. We got the price on a replacement but we declined. He let us know it would get us by as is, but will eventually fail. He let us know it was something we could wait on. Since this unit is old we will probably be replacing it before too long anyway so we kicked the can on down the road. Great service. Jarvis was super professional and friendly and did an excellent job for us. I would highly recommend and will be keeping his name for future service.
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Gan N. Lawrenceville, GA
I'm very pleased with the Jarvis' service. He responded to my request for a quote within 10 mins. As a matter of fact, he was the only one of
4 companies that responded. He was here when he said he would. Jarvis was courteous and showed up wearing a make and put on coverings over his boots as to not track dirt into my home. He also fixed the fuse and wires within 20 mins and now my AC is running again.
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Glenn R. St. Marys, GA
My wife called for an estimate to have our HVAC inspected and she received a quote for $75.00 I was a little skeptical as I thought it'd be $75.00 +++++++ you know you need a rogers valve, a Burns-Armistead angle arm, Refrigerant from the moon and the $75.00 would wind up being a 2nd mortgage like some unnamed companies do.
I digress the appointment was for 10/06/2020 at 10am and he called on the way at 9:40 to let my wife know he was on the way and he was here on time. He asked a few questions got to work and before I even realized it he was done, finished the inspection
He was very pleasant to deal with and we will recommend J & Cooling to all of our friends. If you are in need of a contractor that values you as a customer and treats you as they'd like to be treated these are the folks you definitely need to call.
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Andy B. Sugar Hill, GA
I needed someone to install two new smart thermostats at my new home. I found this company through Yelp's services quote system and while (at the time of this writing) they only had 1 review, I gave it a shot. The gamble paid off and I'm now here writing my own 5-star review.
I got a quick price quote with a note saying I could schedule through the website or by phone. The website was very quick and easy and sent me confirmations on my appointment.
Jarvis contacted me the day of the appointment. He was very communicative with letting me know his ETA and then by calling again with an update after a car accident on the highway delayed him slightly. He was professional, friendly, and got the job done right all while answering my questions while I hovered and tried to learn more about the process. He also showed me that my air filters were completely busted and probably haven't been changed in a long time, giving me tips on maintenance.
All in all, I was very impressed with Jarvis's work and professionalism and highly recommend him.
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Rachael G. Kennesaw, GA
Jarvis was on time and very knowledgeable. He brought his own shoe covers to prevent any marks on my carpet and was masked. Very professional.
I was experiencing an unpleasant smell when I turned on the AC. He was able to resolve my issue quickly. I highly recommend J & Cooling for all of your HVAC needs.
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Donnie Williams
I had a issue with my unit and was told it needed to be replaced, I wanted a second opinion and these guys came out and let me know I just needed my coils clean and a capacitor. They don’t just jump to replace like other companies they try to fix the problem.
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Tiffany mills
My experience was awesome,the technician wore gloves,mask,and shoe covers. He was very informative about my unit and what only issues were and fixed it the same day. Great company and very cost efficient!!!
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Robert Griffin
Very great customer service I even signed up for their maintenance agreement plan, I recommended them to all my family and friends.
