Shumate
About
Shumate has been helping it's neighbors with air conditioning, plumbing, and electrical work for almost 40 years.
We NEVER let the customer down. Ever. That is not a policy. It's a promise.
When your family can't wait - it's time to call Shumate.
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Frequently asked questions
What is your typical process for working with a new customer?
The customer calls - or sets up an appointment time directly on our proprietary scheduling system on our website.
Then, we guarantee absute 100% comfort again in that customer's he within 24 hours of that point in time.
What education and/or training do you have that relates to your work?
Shumate Professionals are considered the very highest trained mechanical contractors in the country.
Do you have a standard pricing system for your services? If so, please share the details here.
Shumate never charges based on the number of hours, or commission. We use only a flat fee for every service, which every customer knows in advance of ANY work ever being done.
How did you get started in this business?
Harold Shumate started the business decades ago, with a focus on EXTREME customer satisfaction. Now, how daughter's - Sandy & Lisa - run the business with the same servant leadership to their employees and all customers.
What types of customers have you worked with?
Every kind imaginable.
What advice would you give a customer looking to hire a pro in your area of expertise?
Pick the one that tells the truth, the whole truth, and nothing but the truth - even when it's not in their own beat interests.
What questions should customers think through before talking to pros about their needs?
What is your true end goal, and most important criteria in getting it done? Of the 3, which 2 are MOST important to you:. Good, Fast, or Cheap?