Renee P. says, "I have to admit being rather skeptical at first when I set up the water test, especially knowing that ultimately it was going to be a sales pitch. However, Byron, the salesman was very friendly and honest, as well as very knowledgeable about the testing that he was showing us. I have my bachelor's in biology, and I've taken multiple chemistry classes where I did much of the testing that he did with us, so I know that it's real and he wasn't just trying to sell us on a product. My husband and I have set ourselves up budget-wise to strictly avoid having payments on things, outside of our recent mortgage. However, knowing that this was a positive investment into our new home, we made the exception. So far we have been very pleased with the results of our SolarPure Water System. We've had it since Black Friday of this year, amazing that we were able to get an installation scheduled just a few days after our initial test. My apologies that I've forgotten the installer's name, but he was also very friendly, efficient, and explained things as he went, answering all the questions that I had while he worked. My only concern so far is that he said he put "about 60 lbs" of salt into the salt reservoir and said that it used roughly 4 lbs every cleaning cycle which would run every 1400 gals used. When we went to check on the salt level a couple days ago (less than 3 weeks after it was installed) it was empty! Doing the math, even with the googled "average per person" water usage of 100 gals/day at 3 people in the house which seems higher than what I recall any of our water bills ever being, 60 lbs should have lasted more than 2 months. So we're monitoring it closely now after adding 120 lbs last night. My question is, were the installer's numbers wrong, is there something wrong with the system timer, or are we seriously using that much water that it would need to run every night? Seeing as it runs very late/early and it's too quiet to hear in the house, I have no idea how often it's actually been running. When I inquire into when we'll be getting access to our 5 yrs of product and our gift cards now that we've gotten our first bill, I will be asking these questions. The one phone conversation that I've had with Ed Sweat, the CEO, was also a very positive experience. Other than that, we love the system and what it's done for our water, and would recommend it to anyone." Read more
