We believe when you do something you should do it right or not do it at all.
I enjoy working with my hands, working in various locations and meeting different people.
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We arrive on site, introduce ourselves and ask the customer to provide us with a brief desctiption of the issue before proceeding. Once issue is determined, we inform customer of the issues, and in some cases visually show the customer, make recommendations moving forward and allow the customer to make the decision on how to proced.
I have a hvac certification from a nationally accredited school, I am EPA Certified Universal which means I can working a variety of equipment and we are currently in business 8 years.
We charge a $69 service call fee for service within a 35 mile readius of Clermont. Outside of that area would incur an additional trip charge based on distance.
My brother and partner Steve decided that we felt a/c was a must need business in Florida and because we both have seen such poor customer service in this business we decided we wanted to start our own business and have the rewarding experience of taking care of other people the way we belive everyone should be treated.
We have worked with all types of people and walks of life.
We recently repaired a system that previous companies were unsuccessful in resolving and we discounted the cost to the customer because she had spent a significant amount on the previous contractors. The fact that we were able to resolve the issue and the customer's genuine gratitude was a most recent fond memory for us.
Make sure the prospective company is licensed and insured, check with the Better Business Burea for the companie's revies and rating, be sure the company is registered and recognized with the State of Florida to legally operate and that they provide workers compensation coverage for their employees.
This would depend on the persons needs, i.e. if this is for an new system replacement, what is the labor warranty for the contractor's services and what is the warranty for the equipment being installed. If I have a problem, who would be the person to contact to resolve any isssues and concerns I have moving forward.