Road Runner Moving And Storage

Road Runner Moving And Storage

5.0 (3)
140 employees
18 years in business

About this pro

We ensure you are prepared before the movers arrive by providing tags for bulky items, keeping files secure and equipment safe, and packing in our eco-friendly crates. Whether you need residential or commercial movers, we ensure your move will be efficient and affordable!

We enjoy making our customers happy by relocating them efficiently, affordably, and free of headaches.

Read more about this pro


Credentials

Miami, FL 33169
Email verified
Phone verified

3 Reviews

5.0

  • Lily Lawsom

    It was such a smooth experience for me, they were right on time and I didn't have to break the bank to pay their costs. All my property was intact when they brought them. I would recommend Road Runner moving and storage to anyone looking for a reliable moving and storage company.

  • Jayne Nelson

    I got value for my money when I used to Roadrunner Moving and Storage to move my things from Tampa to Worthington Springs. I was very doubtful when a colleague introduced the company to me, you know it may be difficult to find a company that will put the interests of customers at heart. I called them and the lady that spoke to me gave me a lot of options and pricing plans. Since it was an intra-city move, I didn't have any problem with the price. I engaged them for the packing and they arrived ahead of time on the moving day, which I never expected. Everything went well and I'm very grateful.

  • Dboara Gail’s

    Thank you so much made my life so easy god bless you guys



FAQs


What is your typical process for working with a new customer?

The first step in working with new customers starts with a simple phone call or video chat with one of our service representatives to validate the size of your job, specifically the number of items, the volume (in cubic feet) of the job, the date you wish to start relocating, and oipportunities to apply any discounts or coupons. Our full service, door-to-door moves start as low as $950.00! Get your free binding estimate with a simple call to 1-844-653-1407, or in-home estimates.


What education and/or training do you have that relates to your work?

Moving is complicated. Our moving professionals can educate you on the complexities and help you plan for each step. Unfortunately, many companies price-gouge customers by offering low estimates and raising rates after services have begun. Road Runner offers the best prices without sacrificing quality.

Road Runner Moving and Storage is veteran-owned and proud to be the official moving partner of the Miami Board of Realtors. We have also p[artnered with Move for Hunger, a 501(c)3 non-profit organization that works with companies to collect non-perishable food items and deliver them to local food banks. All Road Runner employees are certified pro-movers with the American Moving and Storage Association (AMSA) and uphold all requisite DOT-certifications.

You won't find another company with the same elite, affordable service. Road Runner offers free, on-site estimates with no hidden fees; new moving trucks and clean equipment; secure storage facilities with alarmed security systems; and custom moving plans for any need and budget!


Do you have a standard pricing system for your services? If so, please share the details here.

Our full service, door-to-door moves start as low as $950.00! Get your free binding estimate with a simple call to 1-844-653-1407, or in-home estimates.

When it comes to residential moving, there’s no such thing as a “one size fits all” solution. Each home and client comes with their own unique requirements, which is why we offer a full range of services to get you successfully moved into your new home. Our flexible packing, loading, and transportation options are available at competitive prices to meet your specific needs.

In addition, we offer several applications like MoverInventor, MoverXPro, and We Ship, all of which leverage the latest in tech to make sure items are scanned, bar-coded, tagged and crated in our climate-controlled facilities, safe and sound awaiting shipment to their final destination.


How did you get started in this business?

In 2008, Road Runner founder Joe Palermo was a a retired veteran working in the moving industry for a AAA carrier company. He saw that there was a great opportuniuty for a lightweight, small, family-owned moving company to provide a truly full-service door-to-door moving experience - without necessitating outsourced phone representatives and third-party movers and truckers that don't prioritze the customer.

Joe anticipated that developing new applications and leveraging current technologies would help make the relocation process mopre affordable, more transparent, and modern. He was tired of moving companies that advertise unrealistic promises when, at the end of the day, the final bill included hidden charges and overages that increased the price quote as much as 50%!

As a result, Joe founded Road Runner Moving and Storage on this technical and value-baded foundation. Road Runner has developed MoverInventory, which provides state-of-the-art online tracking platform, date of loading, the current location of all items, and the expected date of arrival. Say goodbye to hidden fees and price-gouging!


What types of customers have you worked with?

We have had the pleasure to work with thousands of customers from all 50 states and countries such as Canada and Mexico. One of the benefits of working in such a fast-moving industry is meeting folks from all walks of life, creeds, and races. Road Runner is proud to be a veteran and family-owned company with a diverse and multi-racial group of employees. 

We at Road Runner understand just hopw complicated and stressful the moving process can be. Our professionals are here to help and work tirelessly to ensure all of our customers smile when they finally settle in their new home!


What advice would you give a customer looking to hire a pro in your area of expertise?

Finding a quality mover can seem like a daunting task. We all have heard our fair share of nightmare moving stories. But a little research can go a long way and save you hard earned money when you hire a reliable and trustworthy company. So here is what to look for when hiring a moving company.

1. Get the Word Out That You’re Looking for a Moving Company

There is no need to keep your upcoming move a secret. Even before you are absolutely sure that you are moving – get the word out on the street that you are searching for a mover. Ask friends, coworkers, family, local real estate agents and, yes, even your wife’s hair dresser.

The best way to find a reputable mover is by word of mouth. Moving companies by nature are trying to sell you through slick advertising campaigns. At least by asking someone you know who they recommend to move your personal belongings, increases your chances of finding a moving company that you can trust.

2. Do Your Own Research

Perhaps the best place to begin your research is on the internet. A good way to start is by typing in a Google search like "Atlanta Moving Companies" and see what it turns up. Once you find three companies start googling them to see what you find.

3. Drill Down Your Short List of Moving Companies

Also type the moving company names into review sites like Yelp, Google local business, or any other reputable and impartial web site to see what others are saying about these moving vendors.

4. Be Suspicious

Just because you find a moving company with glowing reviews does not necessarily mean the reviews are legitimate. Some moving company owners ask their friends and family to write fake 5 star reviews. In fact, one red flag is a company that only has glowing reviews. Sometimes companys with a few negative reviews should be viewed as more trustworthy.

Remember the “Fly in the Soup” customer who finds something wrong with every restaurant or company they hire. Often these customers have a hidden agenda and our merely trying to strong arm a company to offer them a discount by writing a fallacious negative review.

5. Short Reviews Often = Fake Reviews

If you see a review site with 20 five star reviews and all of them are two sentences long- that’s a red flag. A satisfied customer often writes at least a few paragraphs with detailed information. Here’s an example of a Yelp Moving review site site to understand how it works.


What questions should customers think through before talking to pros about their needs?

Consider these factors and strategies when trying to hire the best moving company possible:

1. Start with the Internet by searching on Google. Type in queries like “Moving Companies Near Me.”

2. Perform your due diligence by checking out moving company reviews from web sites like Google, Yelp, Angie’s List to name a few.

3. Start lining up moving quotes. Moving companies are becoming more and more tech savvy and often have automated moving quote widgets on their web site where you can get an estimate in real time.

4. Don’t forget to find out if each company is licensed and insured.

5. Sweat the details. Ask questions like is your delivery date guaranteed? Will the same person who hauls off your belongings transport and unload them as well?

6. Read the fine print, like their cancellation policy, and whether or not a deposit is required.

7. When the time comes to go with one company make sure you feel comfortable working with them. Remember, they will be responsible for some of your most prized and important possession that can disappear or break.