I started in the plumbing business when I joined a large plumbing company ("the big Rooter guy") in Orlando, Florida in 1987. Within 4 years I was the top revenue producer for Residential / Drain Cleaning and held that title for the next 10 years. I was made a Team Leader, Technician Trainer and was the Drain Cleaning Troubleshooter for difficult jobs that other technicians and some times other plumbing companies gave up on.
I received Team Member of the Month several times a year, and several yearly awards over my 16 years of service. I attended Seminole Community College’s, Apprentice Plumbing Program, passed the state test and received my Journeymen Plumbing licenses in 1992. I was one of only three licensed plumbers out of 35 technicians at the large plumbing company.
After seeing customers stop calling because of the company’s high prices, not giving prices over the phone, and making the customer wait for a tech to show up to give an estimate, I saw the writing on the wall and took the classes to get my state contractors license. After taking the two day State Contractor Test and passing on my first try, I incorporated and opened Drain Doctor Plumbers Inc. in 2003.
Knowing what the customer wanted, Drain Doctor Plumbers took the large plumbing company prices and lowered them by $50.00. I was the first plumbing company in the state to publish pricing structure on the Web and give prices over the phone.
In 2007 the Housing Boom Bust caused a lot of New Construction Plumbing companies to go out of business or turn to Service Plumbing. This made a glut of Service Plumbers all vying for the same customers.
The next 6 years with all the remaining Plumbing companies struggling, and the demise of Yellow Pages advertising and the rise of Internet advertising scam artist, I could not find advertising that could keep the phone ringing enough to pay the company bills and make payroll.
In 2015, I went into a contract agreement with a new construction plumbing company in North Seminole County to be their Service Division. I soon realized the owner of that company was not and had no intention of honoring the contract. He just wanted the name Drain Doctor Plumbers to get my customers and get back customers he lost to price gouging.
I gave it 3 years to see if he would deliver what was promised.
WELL I AM BACK
Today, Drain Doctor Plumbing and Drain is still the only Plumbing Company in Central Florida brave enough to publish pricing on its website. www.DrainDoctorPlumbingAndDrain.com
Lets Make Plumbing Great Again.
E-Mail to "[email protected]"
Tom did fantastic work me! He has all the knowledge and tools on his truck. He was very friendly and professional. Tom was very thorough in checking his own work. Much better than a big outfit plumber. I would recommend him to everyone!
Price List avalable at www.DrainDoctorPlumbingAndDrain.com
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