At JSP, we pride ourselves in having the knowledge and experience to do the job right the first time. We've worked for the bigger plumbing and drain companies and we know what they charge. We are considerably lower in what we charge to do the same work. And having worked for all the bigger companies in the past, we have the same, if not better, knowledge and experience to do the job. We care about our customers. We never charge you to show up at your door just to look at a job. Our customers come first.
Since being Honorably discharged after 12 years of active duty military service, I've been in this line of work. As with the military, I strive to do the best possible work I can to satisfy my customers. I take pride in my work and I love what I do...and it shows. There is no better feeling in the world than to have a customer write a great review about their whole experience with me...from the initial phone call, to the work being done, to the fair prices that I charge. I'm new to this site, but check out my awesome reviews on Yelp.com and HomeGuide.com! You will see why all my customers refer me to friends and family.
Joe was great! Very responsive and diagnosed our problem quickly. He got us a new garbage disposal unit and installed it all for a reasonable price. Would highly recommend.
Joe was prompt and professional. He took the time to listen to what I had to say about my particular issue which lead him to tackle my drain in the appropriate location. He took the time to explain why I had my issue and the best course of action to take in order to prevent further issues. I will definitely use Joe again.
We are extremely happy with the service that Joe provided. We had 2 drains that were severely clogged. He scheduled us right away. When he arrived, he thoroughly assessed the situation and took the time to explain what he needed to do. It was fixed and we felt that he did not overcharge us (like most other places). We would definitely recommend him!
I am so excited that I have found a great plumber who is so professional and knowledgeable. I have been experiencing plumbing issue in my house. I have contacted two different companies prior to JSP Company with no success. Joe was the only one who assesses the problem carefully. He provided me with a thorough and detailed report about the issue and its solution. He took care of my plumbing issue. If you are looking for an expertise, efficient and knowledgeable plumber, I strongly recommend Joe for anyone who needs plumbing services.
I like to speak to the customer before I come on-site to discuss whatever issues they have. I will ask as many questions as they can answer to get a detailed picture of what the work may involve. I can usually give a decent estimate at this point. Then I'll get the customer's information, including name, number and location of the job. I always ask for days and times that work for the customer, and I do everything in my power to work with them to accomodate. When we agree on an appointment, I usually tell them that I will shoot them a text or call them to let them know I'm on my way. Once we meet, you will see why I get rave reviews on other sites like Yelp.com and HomeGuide.com. Twelve years in the military taught me how to deal with a lot of different personalities. YOU are the customer. YOU are allowing me to do the work. YOU are who I care about and it is YOU who I want to make happy.
Since being Honorably discharged from the military over 13 years ago, I've worked for the big plumbing and drainage companies. I learned from the pros. Guys who were a lot older and more experienced. And as with my military training, I took what I learned from these guys, and I ran with it....earning the title of supervisor, manager and department head at these big companies. There's not a drain I can't clear and there's not a problem that I can't fix. And if I do come across something that's beyond my capabilities? I'm not going to tell you I can fix it. I will get the right person who can.
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