CBDPlumbing

CBDPlumbing

5.0
2 employees
33 years in business

About this pro

 I am a  small business at present myself & an assistant. Calls come directly to my cell phone no secretary I provide mostly same or next day service M- Th. My prices are reasonable & fair. I have 30 yrs in this business I am known as the Chabad plumber. While   I am Bronx based, I am near the Westchester border & service Westchester &  the lower parts of Connecticut up to & including Stamford Manhattan Service is possible with a minimum charge of $300 simply because of the difficulties, travel time etc.  involved while I am on linked in I find it to be totally useless. You can find my page on facebook as well. Most of my clients either call or email/ text

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Credentials

Amawalk, NY 10501
Email verified
Phone verified

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FAQs


What is your typical process for working with a new customer?

 I speak with the customer advise them of the service charge for coming out. I  respond per appointment & assess the work needed & then upon customer approval purchase the supplies & perform the work. Depending upon the type & the scope of work. etc. I often ask for an upfront deposit when  the work involves multi-day or large amounts of materials including special order parts


What education and/or training do you have that relates to your work?

 I was trained in what was a family owned business. My father, Grandfather & one of my uncles were plumbers. I started training as a teenager learning fittings pipes etc. in the stockroom & eventually going out in the field as a trainee/ helper etc. As the years went on I learned billing, estimating, plan reading etc. after the family business closed in the 1990's I started working for other firms & eventually branched out first t small time taking sub work etc. I eventually after seeing the different business models & that many companies are no longer interested in hiring exp. Plumbers with even half the amount of exp. I have simply for financial reasons I decided to go out totally on my own. & being more selective. I have a family  & expenses like anyone else I also in my spare time donate my time to outreach & other worthy projects as well as a portion of my net profits The trade related schooling I received was to learn the plumbing codes of NYC & Westchester Counties


Do you have a standard pricing system for your services? If so, please share the details here.

 The standards are labor & materials plus any applicable tolls, sales tax & in some cases special handling charges on special orders. My service charge varies by distance & if hired to do the work same or next day can be applied towards the final price. You might ask why. The answer is simple a gallon of gas is app. $2.50- 2.60 a gallon more or less? Like you I have utilities, insurance & other costs to pay & I am a seasoned pro with a family & not a charity service. Yes I am reasonable & can adjust my prices when needed. but only so much.


What types of customers have you worked with?

 residential home/ apt. owners landlords,  management agencies business owners including corporations. Currently, I serve home/ apt owners landlords & smaller business owners. I do not service big chain stores. My terms are payment in full upon completion  No billing for later payment I accept cash & checks & soon c.c's. However, any c/c's accepted will require an additional charge to cover the percentage I pay out to the banks to accept them.


Describe a recent event you are fond of.

 a prime example of why hire a pro. I came to a job where the customer complained they had a handyman install a new toilet & new piping & the water is constantly backing up  & drains slowly. I removed the toilet & found that not only had the non-pro installed an off-brand toilet no one ever heard of The drain piping was too small, The old toilet was improperly removed & a piece of same was lodged in the new too small of a size pipe. The vent piping was removed & the new piping was rerouted to a small size line only appropriate for a sink. In order to properly correct the situation, I spent 12 hours installing a new proper size line wit the right materials to the right size stack line which required opening the bathroom ceiling & one wall in the apt below. Since the old line had been capped & cut. All because the customer decided he would save a small amount of money by hiring a non-pro.


What advice would you give a customer looking to hire a pro in your area of expertise?

 If someone gives you a really cheap price run! A professional such as myself is who you want do not hire a handyman or supt. to fix your plumbing or electric as often times you will be sorry later on


What questions should customers think through before talking to pros about their needs?

 Can & will you do the Job right the first time. Are you willing to stand behind your work. What options do I have on fixtures faucets & is the extra money for a different brand worth it. is the person knowledgable & directly addressing the problem.