I am a small business at present myself & an assistant. Calls come directly to my cell phone no secretary I provide mostly same or next day service M- Th. My prices are reasonable & fair. I have 30 yrs in this business I am known as the Chabad plumber. While I am Bronx based, I am near the Westchester border & service Westchester & the lower parts of Connecticut up to & including Stamford Manhattan Service is possible with a minimum charge of $300 simply because of the difficulties, travel time etc. involved while I am on linked in I find it to be totally useless. You can find my page on facebook as well. Most of my clients either call or email/ text
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I speak with the customer advise them of the service charge for coming out. I respond per appointment & assess the work needed & then upon customer approval purchase the supplies & perform the work. Depending upon the type & the scope of work. etc. I often ask for an upfront deposit when the work involves multi-day or large amounts of materials including special order parts
I was trained in what was a family owned business. My father, Grandfather & one of my uncles were plumbers. I started training as a teenager learning fittings pipes etc. in the stockroom & eventually going out in the field as a trainee/ helper etc. As the years went on I learned billing, estimating, plan reading etc. after the family business closed in the 1990's I started working for other firms & eventually branched out first t small time taking sub work etc. I eventually after seeing the different business models & that many companies are no longer interested in hiring exp. Plumbers with even half the amount of exp. I have simply for financial reasons I decided to go out totally on my own. & being more selective. I have a family & expenses like anyone else I also in my spare time donate my time to outreach & other worthy projects as well as a portion of my net profits The trade related schooling I received was to learn the plumbing codes of NYC & Westchester Counties
The standards are labor & materials plus any applicable tolls, sales tax & in some cases special handling charges on special orders. My service charge varies by distance & if hired to do the work same or next day can be applied towards the final price. You might ask why. The answer is simple a gallon of gas is app. $2.50- 2.60 a gallon more or less? Like you I have utilities, insurance & other costs to pay & I am a seasoned pro with a family & not a charity service. Yes I am reasonable & can adjust my prices when needed. but only so much.
residential home/ apt. owners landlords, management agencies business owners including corporations. Currently, I serve home/ apt owners landlords & smaller business owners. I do not service big chain stores. My terms are payment in full upon completion No billing for later payment I accept cash & checks & soon c.c's. However, any c/c's accepted will require an additional charge to cover the percentage I pay out to the banks to accept them.
a prime example of why hire a pro. I came to a job where the customer complained they had a handyman install a new toilet & new piping & the water is constantly backing up & drains slowly. I removed the toilet & found that not only had the non-pro installed an off-brand toilet no one ever heard of The drain piping was too small, The old toilet was improperly removed & a piece of same was lodged in the new too small of a size pipe. The vent piping was removed & the new piping was rerouted to a small size line only appropriate for a sink. In order to properly correct the situation, I spent 12 hours installing a new proper size line wit the right materials to the right size stack line which required opening the bathroom ceiling & one wall in the apt below. Since the old line had been capped & cut. All because the customer decided he would save a small amount of money by hiring a non-pro.
If someone gives you a really cheap price run! A professional such as myself is who you want do not hire a handyman or supt. to fix your plumbing or electric as often times you will be sorry later on
Can & will you do the Job right the first time. Are you willing to stand behind your work. What options do I have on fixtures faucets & is the extra money for a different brand worth it. is the person knowledgable & directly addressing the problem.
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